All American Water Restoration is looking for a motivated, dependable, and customer-focused Restoration First Responder / Sales Representative to join our team. In this role, you’ll be one of the first people our customers meet during a water, mold, fire, or other restoration emergency. You’ll assess the situation, document the loss, communicate solutions to the customer, and help turn restoration opportunities into successful projects. What You'll Do
Respond to emergency restoration calls and customer needs
Meet with homeowners, property managers, and customers on-site
Inspect, photograph, and document property damage
Complete Matterport scans and required job documentation
Prepare and present estimates
Explain restoration services and next steps to customers
Obtain required signatures and payments
Follow up with customers and pending sales opportunities
Maintain accurate job information and notes in DASH
Build relationships with customers and referral partners
Participate in the company's on-call rotation
Qualifications
High school diploma or equivalent
Valid driver's license and good driving record
Ability to pass required background and pre-employment screenings
Strong communication and customer-service skills
Self-motivated, dependable, and organized
Comfortable working independently and making decisions in the field
Comfortable with sales and customer interactions
Basic computer skills and ability to learn DASH and Outlook
Ability to work in a fast-paced environment
Restoration, construction, insurance, or sales experience is a plus
Physical Requirements This is an active field position. The ability to work in wet, uneven, and challenging environments is required. Must be able to frequently lift approximately 10 lbs. and occasionally lift up to 75 lbs. Why Join All American Water Restoration? If you enjoy helping people, working in the field, building relationships, and having the opportunity to grow in the restoration industry, this could be a great fit for you.
Numbers & Facts
Location
Orlando, FL
Job Type
Full-time
Skills
Communication Skillsunmatched
Computer Skillsunmatched
Constructionunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Data Qualityunmatched
Dental Insuranceunmatched
Documentationunmatched
Driver's Licenseunmatched
Emergency Responseunmatched
High School Diplomaunmatched
Insurance Salesunmatched
Microsoft Outlookunmatched
On Callunmatched
Organizational Skillsunmatched
Physical Demandsunmatched
Property Managementunmatched
Salesunmatched
Telephone Skillsunmatched
Training/Teachingunmatched
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