Cashier / Customer Service Associate

Milton Ace Hardware | Milton, WA

Pay: $17.13–$18.00 per hour

Join Our Helpful Hardware Team!

Milton Ace Hardware is looking for outgoing, friendly, dependable, and hardworking individuals to join our team!

We're a locally owned and operated hardware store that takes pride in helping our neighbors, supporting our community, and providing the outstanding customer service Ace Hardware is known for.

We're looking for someone who enjoys helping people, works well with others, and takes initiative. Whether you're experienced in retail or looking to learn something new, we believe a positive attitude, strong work ethic, and willingness to learn are what matter most.

No hardware experience necessary. We'll train the right person!

Scheduling & Availability

We believe in work/life balance and clear communication. Our schedules are posted two weeks in advance so our employees can plan ahead.

This position requires flexible availability, including opening shifts, closing shifts, and weekends.

• Must be available to work opening shifts beginning at 7:30 AM.
• Must be available to work closing shifts ending around 7:30 PM or later as scheduled.
• Must be available to work weekends, including Saturdays and Sundays.
• Must be dependable, punctual, and ready to work scheduled shifts.
• Full-time and part-time opportunities may be available.

Reliable attendance and scheduling flexibility are essential for this position.

What You'll Do

As a Cashier / Customer Service Associate, you'll be one of the first and last people our customers interact with. Your attitude and helpfulness make a difference!

• Greet every customer with a friendly smile and welcoming attitude.
• Operate the cash register and process cash, credit, and other transactions accurately.
• Help customers locate products and connect them with knowledgeable team members.
• Answer phones and assist with customer questions.
• Promote Ace Rewards, store services, and current promotions.
• Keep checkout areas clean, organized, and stocked.
• Assist with stocking shelves, merchandising, and maintaining store appearance.
• Help with opening and closing duties, including register preparation, cleaning, and securing assigned areas.
• Learn about our products and services so you can better assist customers.
• Work together with teammates to keep the store running smoothly.
• Stay productive during slower periods by looking for ways to help throughout the store.

At Milton Ace Hardware, everyone helps wherever they're needed.

What We're Looking For

We're looking for team members who take pride in their work and genuinely enjoy helping others.

• Friendly, outgoing personality with excellent customer service skills.
• Dependable, punctual, and responsible.
• Positive attitude and strong work ethic.
• Willingness to learn and accept feedback.
• Ability to take initiative without constantly being directed.
• Strong communication and teamwork skills.
• Attention to detail when handling money and transactions.
• Comfortable working in a busy retail environment.
• Ability to stand and move around for extended periods.
• Ability to lift and move merchandise weighing up to 50 pounds, with reasonable accommodation.
• Flexibility to work opening shifts, closing shifts, and weekends.

Previous cashier, retail, or hardware experience is helpful but not required.

Learn and Grow With Us

Whether you're starting your first job or bringing years of experience, we want to help you succeed.

• Hands-on training from day one.
• Learn valuable customer service and retail skills.
• Gain knowledge about tools, hardware, and home improvement products.
• Opportunities to learn different departments and store services.
• Develop skills and take on additional responsibilities as you grow.

Pay, Benefits & Perks

• $17.13–$18.00 per hour, depending on experience.
• Employee discounts on eligible merchandise.
• Paid sick leave in accordance with Washington state law.
• Friendly, supportive, team-oriented work environment.
• Training and opportunities to develop new skills.
• Schedules posted two weeks in advance.

What Makes a Great Milton Ace Team Member?

We believe great employees do more than simply show up for their shift.

They arrive on time, take pride in their work, treat customers like neighbors, support their coworkers, and look for ways to make the store better every day.

We're looking for someone who can be counted on to open the store, help close at the end of the day, work weekends, and step up when the team needs them.

If you're dependable, enjoy staying busy, and take pride in providing excellent customer service, we'd love to meet you!

Apply today and become part of the Milton Ace Hardware team!

Milton Ace Hardware is an Equal Opportunity Employer and maintains a drug-free workplace.

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.

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