Sign upLog in
JobsJobs in MassachusettsJobs in Boston, MACustomer Service Jobs in Boston, MAClient Services Jobs in Boston, MA

Revenue Support Coordinator

Ropes & Gray

Boston, MA

Apply
JOB DETAILS
SALARY
$69,500–$100,800 Per Year
SKILLS
Accounting, Accounts Receivable, Accounts Receivable Management, Administrative Skills, Analysis Skills, Antitrust, Asset Management, Billing, Billing Records, Billing Software, Biology, Communication Skills, Credit and Collections, Customer Support/Service, Customer/Client Research, Detail Oriented, Documentation, Establish Priorities, Finance, Financial Analysis, Government, Healthcare, Intellectual Property (IP), Internet Security, Interpersonal Skills, Legal, Litigation, Mail Processing, Mergers and Acquisitions, Microsoft Excel, Microsoft Word, Multitasking, Operational Support, Organizational Skills, Presentation/Verbal Skills, Process Improvement, Productivity Management, Property Tax, Spreadsheets, Team Player, Time Management, Writing Skills
LOCATION
Boston, MA
POSTED
1 day ago
About Ropes & Gray

Ropes & Gray is a preeminent global law firm. The firm has been ranked in the top three on The American Lawyer's prestigious A-List for eight consecutive years and #1 on Law.com's UK A-List twice in the past three years - rankings that honor the "best of the best" law firms.

The firm has approximately 2,500 lawyers and professionals serving clients in major centers of business, finance, technology, and government in Boston, Chicago, Dublin, Hong Kong, London, Los Angeles, Milan, New York, Paris, San Francisco, Seoul, Shanghai, Silicon Valley, Singapore, Tokyo and Washington, D.C.

The firm has consistently been recognized for its leading practices in many areas, including asset management, private equity, M&A, finance, real estate, tax, antitrust, life sciences, health care, intellectual property, litigation & enforcement, privacy & cybersecurity, and business restructuring.

Ropes & Gray is an equal opportunity employer.

Overview

The Revenue Support Coordinator provides administrative and operational support for the firm's revenue, billing, collections, and accruals functions. This role monitors revenue-related mailboxes, responds to inquiries from attorneys, clients, billers, and administrative staff, and helps ensure invoices, proformas, supporting documentation, and billing communications are handled accurately and timely. The position serves as a key point of coordination between billing professionals, attorneys, clients, collections, accruals, and other internal departments.

Responsibilities

  • Monitors multiple revenue mail-boxes and responds in a timely fashion:
  • Assists billers with the production or distribution of invoices/proformas
  • Identifies appropriate recipient (billing coordinator or other departments); forwards when appropriate
  • Provide clients and attorneys with invoice copies
  • Gathers client required auxiliary documentation from various data sources
  • Responds to information requests from lawyers, clients and administrative staff related to revenue items
  • Performs edits and transfers indicated on proformas
  • Assists with e-billing functions as needed
  • May have billing responsibilities which will include all aspects of billing for an assigned billing responsible lawyer or group of lawyers
  • Work collaboratively with the Collections team to track and manage AR balances for an assigned billing responsible lawyer
  • Update collection notes for individual client invoices
  • Provide BRL/client with monthly AR reports and invoice copies
  • Record tasks on external spreadsheet for upper management report
  • Work with the Accruals team to provide monthly unbilled totals to BRLs and clients
  • Proactively make recommendations on internal process improvements to maximize productivity and workflow in all aspects of the billing functions.
  • Assist with training of new team members
  • Assists with other related duties and projects as assigned
Qualifications
  • Associates degree or higher in accounting, finance or business
  • Must have a strong attention to detail
  • Must be a team player with strong interpersonal skills
  • The Revenue Support Coordinator must possess a high degree of confidence, professional maturity and demonstrate excellent oral and written communication skills
  • Demonstrated ability to work in dynamic, multi-office environment
  • Demonstrates exemplary customer service
  • Demonstrates proficiency with MS Excel, Word and billing software
  • Prioritizes, multiple tasks simultaneously and is flexible
  • Demonstrates analytical skills, strong critical thinking and ability to spot problem areas and propose solutions
  • Self directed with a strong work ethic; capable of working independently with limited supervision
  • Ability to occasionally work outside of established business hours and adjust personal schedule to meet deadlines is required
Compensation and Total Rewards Package

Ropes & Gray is proud to offer a comprehensive Total Rewards package to our business support team members. The firm also offers comprehensive health and well-being benefits, personal and professional development, career growth opportunities and a collegial and supportive culture. The anticipated pay range for this role is listed below and represents our good faith and reasonable estimate of the starting salary range at the time of posting. In addition, this role is eligible for a discretionary bonus based on performance. The actual offered rate for this position will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data and consideration of internal equity.
  • Boston, Chicago, Los Angeles, Washington, DC: $69,500 - $100,800
  • New York: $75,800 - $109,950
  • San Francisco: $79,100 - $114,700


Working Conditions

This position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development and effective collaboration with colleagues and management.

About the Company

R

Ropes & Gray

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Job Searches

Client Services Associate Jobs in Boston, MAClient Services Manager Jobs in Boston, MAClient Services Representative Jobs in Boston, MAService Advisor Jobs in Boston, MAService Coordinator Jobs in Boston, MAService Manager Jobs in Boston, MAService Representative Jobs in Boston, MAService Specialist Jobs in Boston, MA