Title: Risk Analyst
Location: Atlanta, GA
Position Type: Contract
CompensationPay Range: $25.00-$31.50 Per HR
DescriptionThis position is based in Atlanta, GA, and involves contract work.
The role focuses on managing and resolving complex financial inquiries and mitigating risks.
Candidates should be proficient in using common technology tools relevant to financial analysis and risk management.
Key ResponsibilitiesManage and resolve complex inbound inquiries daily, conducting thorough investigations to address fraud alerts and financial discrepancies.
Analyze customer data and transaction patterns to identify risks and fraud trends.
Provide calm and empathetic communication to merchants under financial stress, ensuring professional resolution.
Maintain detailed records of investigations, ensuring compliance with standard procedures.
Collaborate with teams to report new fraud trends and suggest improvements in risk detection tools.
Qualifications2 years of experience in financial risk management, fraud prevention, or related fields.
Strong commitment to customer service and empathy.
Excellent analytical skills and attention to detail.
Proficiency in handling multiple tasks and prioritizing effectively.
Bachelor's degree in Finance, Accounting, Criminal Justice, or Risk Management preferred; CFE certification is a plus.
Core TechnologiesG-Suite | Salesforce | LexisNexis | Fraud detection platforms
Contact InformationMohammed Saleem, mohammed.saleem@itmmi.com
Onboarding ExpectationsLearn more about our Onboarding Process here
https://youtu.be/rjV_NFYjyY4 EEO StatementLearn more about our EEO policy here
https://www.mitchellmartin.com/eoe-statement #LI-MS3