Req#: 37257222
Client: The Cigna Group
Location: Sunrise, Florida (Remote Position)
Assignment Dates: 06/01/2026 – 07/31/2026
Employment Type: Full-Time | Contract/Staffing
Schedule: Monday–Friday, 9:00 AM – 5:00 PM EST
Hours: 40 hours/week
Position Overview
We are seeking a compassionate and experienced Registered Nurse I to join a fast-paced telehealth clinical team supporting virtual patient care operations. This role is responsible for assisting providers, conducting patient triage and assessments, coordinating care, and ensuring high-quality patient interactions through telehealth services.
The ideal candidate will possess strong clinical judgment, excellent communication skills, and experience in Primary Care, Urgent Care, or Emergency Room settings.
This is a fully remote position supporting adult patients ages 18+ and handling approximately 30–60 patient interactions per shift.
Key Responsibilities
Conduct comprehensive telephone triage and patient assessments
Utilize telehealth technology to evaluate patient needs and determine appropriate care pathways
Coordinate patient care and communicate effectively with providers and patients
Address post-consultation questions and medication-related concerns
Maintain accurate and timely electronic medical records documentation
Identify and escalate patient safety or quality concerns
Deliver empathetic patient education and support
De-escalate difficult situations while maintaining professionalism
Support clinical operations and perform additional duties as assigned
Required Qualifications
Active RN Licensure
Active Compact Nursing License with the ability to obtain licensure in all U.S. states and territories
Associate’s Degree in Nursing or higher
Minimum 2 years of nursing experience in:
Primary Care
Urgent Care
Emergency Room settings
At least 1 year of Primary Care experience required
Experience with:
Telephone triage
Patient assessment
Telehealth nursing
Electronic Medical Records (EMR)
E-prescribing systems
Preferred Skills
Strong critical thinking and clinical assessment abilities
Excellent verbal and written communication skills
Ability to multitask in a high-volume environment
Strong interpersonal and patient advocacy skills
Cultural, ethical, and socioeconomic awareness in patient interactions
Proficiency with:
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Additional Information
Adult patient population only (18+)
Schedules may change based on business needs
Candidates may be required to support other service lines as needed
English proficiency required (read, write, speak)