Role Overview Accordant Company, LLC seeks a Sage Intacct Implementation Support team member to join our growing organization. We are actively expanding and looking for dedicated professionals who are knowledgeable in our industry, adept at client interactions, and excited to contribute to a dynamic and fast-growing company. The Sage Intacct Implementation Support role will be instrumental in guiding clients through the implementation process of Sage Intacct solutions. This position ensures the successful deployment of core financial modules, provides end-user training, and strengthens our Sage Intacct practice.
Key Responsibilities
Engage with clients, fostering a positive and collaborative relationship.
Contribute to the team dynamics with an enthusiastic and collaborative attitude.
Project coordination: Working with clients and other parties to coordinate projects
Project tracking: Keeping track of projects and updating documentation and checklists
Client needs: Identifying and assessing client needs and issues
Compliance: Ensuring compliance with industry standards and regulations
Project schedule: Working with the implementation lead to manage changes to the project schedule and scope
Provide comprehensive end-user training on Sage Intacct functionalities.
Offer support through the lifecycle of the implementation, addressing clients issues or concerns.
Collaborate with clients to introduce opening balances as of the designated cutoff date.
Effectively communicate with clients and internal teams to ensure clear understanding and expectations.
Consistently and accurately track daily timesheets in the project management tool
Provide assistance to the Ongoing Support team
Minimum Requirements
Must obtain the Sage Intacct Implementation Specialist certification within 1-3 months of hire.
Strong interpersonal skills with a keen interest in client-facing roles.
Ability to communicate complex ideas effectively.
Demonstrated ability to work harmoniously within a team setting.
Experience with Microsoft Office Suite (Word, Excel, Teams, OneDrive, etc) Ability to operate effectively in a remote environment.
Preferred Qualifications
Bachelors degree in accounting or finance.
Public accounting experience.
Skills & Competencies:
Sage Products - Sage Intacct
Accounting
End User Training
Strong Communication Skills
Interpersonal Skills
Commitment to Teamwork
Relationship Development
Managing Group Dynamics
Always Choose Exceptional | Lead with Integrity | Embody Respect and Care Deeply | Embrace Change and Innovation
Note: Candidates must be authorized to work in the US or Canada; we cannot provide sponsorship at this time.