Our Sales Account Coordinator bridges business development, logistics, and account management across the wholesale division. This position supports the sales team and maximize client retention by managing quotes, supporting key accounts, overseeing trade show pipelines, and develops standard operating procedures.
Schedule: Monday through Friday (hybrid after training is complete)
Our Products: https://www.sharperbags.com/
What You'll Do:
- Keep Sales Moving: Put together accurate price and shipping quotes, set up new wholesale accounts, and guide customers through product specs. Run automated email campaigns to re-engage quiet leads, track product samples to turn them into sales, and respond to online customer reviews.
- Support Big Accounts & Outbound Calls: Act as the go-to contact for our top accounts and their custom order needs. Suggest new product ideas to managers, spot chances to recommend add-ons or upgrades, and jump in on targeted outbound sales projects to bring in new business.
- Run Trade Show Prep & Follow-Up: Travel to 2-4 trade shows a year to represent the company in person. Help set up the booth, talk to buyers, and quickly follow up with every lead as soon as the event wraps up.
- Fix Bottlenecks: Write clear, step-by-step guides (SOPs) for how we handle orders, products, and specific accounts. Keep the team up to speed on updates, and find practical ways to fix day-to-day work snags.
- Connect the Departments: Serve as the link between Sales, Shipping, and Warehouse teams so orders go out right the first time. Join monthly operations meetings, and step in to help with order entry or customer calls whenever volume spikes.
Skills and Experience:
- Minimum of 2 years of experience in wholesale support, B2B customer service, print manufacturing, or sales operations is required
- Comfortable entering customer data, calculating discounts, shipping quotes, and lead times quickly and accurately
- Ability to travel overnight 2 to 4 times per year for trade shows and industry events
Benefits:
- Medical (as low as $68/month), Dental, and Vision Insurance
- Vacation, Sick, and Holiday paid time off
- 401k with Company Match
In support of our mission statement, "Healthier Practices, Healthier Patients", we have adopted a tobacco-free environment and we do NOT hire tobacco and nicotine users, including the use of e-cigarettes/vaping.
Monday through Friday (hybrid after training is complete)