Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Vision insurance
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Training & development
• 401(k)

 

Sales Associate

 
Reports To: Store Manager / Assistant Store Manager
 

General Purpose

 
Process customer payments, manage the cash drawer, assist customers with orders, verify references, and help increase sales.  Preferred: Bilingual English/Spanish to assist customers and improve communication. 
 

Essential Duties

 
Customer Service & Sales 
 
      Answer incoming calls politely and direct them to the right person.
      Assist customers with choosing merchandise and completing order forms.
      Verify customer information and schedule delivery times.
      Follow up with customers within three days of delivery to ensure satisfaction.

Payments & Records

      Enter all payments into the computer (in-store, delivery, or mailed payments).
      Maintain responsibility for the cash drawer.
      Create and maintain customer folders with up-to-date information.
      Complete rental/lease agreements and enter them into the system.

Showroom & Inventory

      Spend the first two hours of each day cleaning, organizing, and pricing the showroom.
      Make sure products are clean, tagged, working, and ready for demonstration.
      Prepare returned merchandise to be showroom-ready within 48 hours.
      Ensure all pricing follows company guidelines.

Deliveries

      Prepare items at least one hour before scheduled delivery.
      Help plan delivery routes to reduce time and cost.

Advertising & Promotions
 
      Understand current advertising campaigns and explain them clearly to customers.
      Help maintain in-store advertising and hand-billing programs.
 

Other Duties

 
      Keep track of remote controls and owner’s manuals for all inventory.
      Assist in finding creative ways to attract new customers and increase agreements. 

Requirements

 
      High school diploma, GED, or equivalent experience.
      One year of retail experience.
      Ability to lift up to 75 lbs. 

Required Skills 

 
      Strong accuracy and attention to detail.
      Ability to follow verbal and written instructions.
      Ability to handle customer conflicts professionally.
      After training, strong knowledge of store electronics and mechanical products. 

Efforts, Demands

      Work mainly in the store
      Frequent walking, standing, bending, lifting, and using a hand truck.
      Work with cleaning supplies and chemicals.
      Must manage multiple tasks, adapt to changes, and work under pressure.
      Extra hours before or after regular business hours may be required.
      Must handle the stress of working with customers and various situations.
      Attendance at company or Premier Corp. training sessions may be needed.
 

Relationships  

 
      Frequent interaction with customers, coworkers, and management.
      Occasional interaction with suppliers and service partners.
      Must communicate clearly and professionally with supervisors and peers.
 

I acknowledge that each independent Premier Rental Purchase franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Premier Rental Purchase Inc. (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Premier Rental Purchase Inc. is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.