SALES COORDINATOR- Renaissance Allentown- Full-Time
Summary
The Sales Coordinator provides administrative and operational support to the Sales Department and assists the Director of Sales & Marketing and Sales Managers with day-to-day sales activities. This position helps coordinate group business, maintain accurate sales information, communicate with clients and hotel departments, and ensure a positive guest and client experience.
Essential Duties & Responsibilities
- Provide administrative and clerical support to the Director of Sales & Marketing and Sales Managers.
- Assist with group bookings, rooming lists, group pickup information, VIP arrivals, and special requests.
- Maintain accurate and organized sales files, contracts, correspondence, and other documentation.
- Enter and update group and client information in hotel sales systems.
- Prepare reports, welcome letters, meeting materials, correspondence, and other sales documents.
- Monitor upcoming groups and communicate important information to appropriate hotel departments.
- Assist with client communication, follow-up, and coordination of group details.
- Answer telephone calls and emails professionally and respond to client and guest inquiries.
- Assist with Sales meetings, including preparing materials and taking meeting minutes as needed.
- Work closely with other hotel departments to ensure group and event information is communicated accurately and timely.
- Provide friendly, professional service to clients, guests, and team members.
- Assist with general organization and daily operation of the Sales Department.
- Perform other duties as assigned.
Qualifications
- Strong organizational skills and attention to detail.
- Excellent written and verbal communication skills.
- Strong customer service and interpersonal skills.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Ability to work independently and as part of a team.
- Basic computer proficiency, including Microsoft Office.
- Previous hotel, sales, or administrative experience preferred.
- Experience with hotel sales or property-management systems is a plus.
- High school diploma or equivalent required.
What we Offer:
- Medical, dental and vision insurance
- Sick Days
- Vacation Pay
- Matching 401K
- Holiday Pay
- Marriott Discount on hotel stays and dining.
- TPG Hotel Discounts
- Free Garage Parking
- Free Gym Membership
EEO/VET/DISABLED