Sales Manager

Hosoi Garden Mortuary, Inc. have proudly served the people of Hawai?i and beyond for more than 120 years. As one of Hawai?i's most trusted funeral service providers, we are dedicated to honoring every life with dignity, compassion, and respect. Our mission is to provide exceptional care to families through meaningful service, ethical guidance, and thoughtful pre-planning solutions. We are seeking a leader who shares our commitment to excellence and will inspire our Sales Counselors to provide outstanding service to every family they meet.

Hosoi Life Plan, Inc. is seeking an experienced, compassionate, and results-oriented Sales Manager to lead, develop, and oversee the daily operations of the Life Plan Sales Department.

The Sales Manager is responsible for supervising Sales Counselors, driving departmental performance, maintaining compliance with company policies and applicable regulations, and ensuring every family receives exceptional service throughout the pre-need planning process. This position combines leadership, coaching, business development, customer service, and operational oversight. The Sales Manager will mentor staff, monitor sales performance, ensure contract accuracy, assist with complex client situations, and foster a culture of professionalism, integrity, accountability, and compassion.

The Sales Manager serves as the primary leader for the Sales Counselors and works closely with executive leadership and Hosoi Garden Mortuary departments to ensure a seamless experience for every family.

This is an excellent opportunity for a strong leader who enjoys coaching others, building relationships, and making a meaningful impact in the community.

**Responsibilities:**

- Lead, coach, and develop a team of Sales Counselors.
- Oversee daily sales operations and department performance.
- Ensure exceptional customer service and accurate contract preparation.
- Monitor sales goals, compliance, and staff development.
- Build relationships with families and represent Hosoi at community events.
- Collaborate with leadership to support departmental and company goals.

**Qualifications:**
- 3-5 years years of sales experience, with at least 2 years in a leadership or supervisory role preferred.
- Strong leadership, communication, and customer service skills.
- Exellent organizational and problem-solving abilities.
- Proficient in Microsoft Office (Word, Excel, and Outlook).
- Experience in funeral services, insurance, financial services, healthcare, or other relationship-based industries is a plus.

**Benefits:**

Eligible employees may participate in company-sponsored benefits, including medical insurance and retirement plans, subject to applicable plan eligibility requirements.

Free covered employee parking is available on-site.

**To Apply**
Interested candidates are encouraged to submit application, cover letter, and resume through our employment portal:

Sales Manager at Hosoi Garden Mortuary