Benefits:- 401(k)
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Position Summary
The Sales Manager leads sales strategy and execution for Doubletree by Hilton Monrovia Pasadena, with full responsibility for the sales plan, revenue goals and forecast, and for guiding the sales coordinators. The role is built to deliver the results of a hotel director of sales: growing group, corporate and catering business, and working with the General Manager and revenue management to maximize revenue and profit.
Essential Duties
• Own the sales plan, annual budget and forecast for group, corporate, negotiated and catering business, and meet or exceed monthly, quarterly and annual goals for revenue, average daily rate and market share
• Lead, train, coach and set goals for sales coordinators and any other sales team members, and take part in hiring and performance reviews
• Prospect, qualify, negotiate and close new business, keep a target account list, and make outside sales calls, site inspections, familiarization tours, trade shows and client events
• Negotiate contracts, rates and concessions within the authority set by the General Manager
• Work with revenue management on pricing, booking pace, displacement and forecasting
• Study the local market and competitive set, and share strategy and market updates with the General Manager and ownership
• Run a weekly sales call schedule and pipeline review, and produce weekly and monthly sales reports and forecasts
• Keep the sales system and customer records accurate, and make sure group business is handed off cleanly to events, catering and front office
• Represent the hotel in the community and with brand sales programs, including the franchise sales tools for each brand
• Take part in management meetings and follow brand standards
• Perform other duties as requested by the General Manager
Qualifications
• Bachelor's degree preferred, or an equivalent mix of education and experience
• At least five years of hotel sales experience, including at least two years in a lead or supervisory role
• Experience with Marriott or Hilton brand sales programs preferred
• Strong negotiation, strategic planning and analytical skills, with a record of meeting revenue goals
• Leadership ability and experience developing a team
• Experience with budgets and forecasts
• Proficiency with a hotel sales and catering system or customer relationship software, and with Microsoft Office
• Excellent written and verbal communication
• Valid driver's license and dependable transportation
Physical Demands
Must be able to stand and walk for extended periods during site inspections and events, and to lift and carry sales materials up to 25 pounds. Local driving for outside sales calls is required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Working Conditions
Mostly Monday through Friday, with some evenings and weekends for events, trade shows and client entertainment. Local travel is part of the role.
Pay and Benefits
Pay: $75,000 to $80,000 per year, plus bonus or incentive if offered. Benefits: medical, dental, vision, 401(k), paid time off, hotel room discounts, as applicable.
Equal Opportunity Statement
Doubletree by Hilton Monrovia Pasadena is an equal opportunity employer, including protected veterans and individuals with disabilities.