Sales Manager

Job Detail

• Experience 3-5 Years

• Department Sales

• Qualifications Bachelors Degree

Job Description

Job Overview

Do you enjoy building high-performing teams, identifying talent, and helping individuals develop into top performers? Are you energized by recruiting the right people, creating engaging onboarding experiences, and coaching teams to exceed goals? As our Sales Manager, you will play a critical role in driving business growth through talent acquisition, onboarding, training, coaching, and performance development of our Sales Specialists.

Our Sales Manager will be:

• A strong communicator with a passion for helping individuals succeed and grow
• Skilled at identifying talent and developing people into high-performing sales professionals
• A coach and mentor who inspires accountability and continuous improvement
• Adaptable and energized by fast-paced environments

What We Need You To Lead

• Coaching & Performance Development

• Set clear and measurable objectives (S.M.A.R.T.), including revenue targets, market share growth, customer acquisition, retention goals, and increasing the lifetime value of existing customers

• Provide ongoing individual and team coaching to strengthen performance and support development goals

• Conduct call reviews and deliver actionable feedback to improve quality and conversion effectiveness

• Monitor activity and performance metrics to identify trends and opportunities

• Develop performance improvement plans and recognition strategies to drive engagement

• Support career growth and retention initiatives for Sales Specialists

• Customer Retention & Expansion

• Focus on retaining and expanding existing relationships

• Customer Success Programs: Ensure that customers achieve their desired outcomes with your product or service. Proactive customer support and regular check-ins can foster loyalty

• Upselling & Cross-selling: Identify opportunities to offer additional products or services that complement what the customer has already purchased

• Referrals/Affiliate Selling Strategies: Help support referral program enhancements and drive new opportunities through affiliate selling programs

• Team Culture & Alignment

• Foster a culture centered on accountability, collaboration, continuous improvement, and recognition

• Celebrate wins and reinforce behaviors that contribute to team and company success

• Support employee engagement and retention initiatives that strengthen team performance

• Promote and participate in the hiring of talent for the Sales Team

You'll Also Need

• Bachelor's degree in business or work-related experience
• Experience hiring and/or coaching outbound sales or call-based teams strongly preferred
• Strong understanding of outbound sales processes, prospecting techniques, and customer engagement practices
• Proven ability to coach individuals and improve team performance
• Excellent communication, presentation, facilitation, and interpersonal skills
• Creative, collaborative mindset with strong problem-solving abilities
• Comfortable working independently while partnering across teams in a fast-paced environment

Why Carsforsale.com?

For more than 27 years, Carsforsale.com has helped 20,000+ dealerships nationwide succeed through innovative automotive technology. We're an ambitious, curious team that thinks big, challenges the status quo, moves fast, and takes ownership. We tackle tough problems, bring ideas to life, support each other, and celebrate our wins along the way. Our one-of-a-kind workspace brings that culture to life with everything from free coffee and snacks to a two-story slide, NASCAR tunnel, virtual golf, billiards, gaming, and VR-giving you plenty of ways to connect, recharge, and have fun while making a real impact.

Required skills