Sales Operations & Compensation Analyst

The Sales Operations & Compensation Analyst plays a key role in supporting the financial and operational processes that impact our sales organization. In this role you will be responsible for administering commission and rebate programs, managing Business Protection Plan (BPP) activities, completing financial reconciliations and reporting, and ensuring accurate and timely payments to our sales associates and third party partners. You will work closely with our Finance, Sales, and Leadership teams, and help maintain the integrity of our compensation programs, supporting compliance and risk management efforts, and identify opportunities to improve processes that support our business growth and operational efficiencies.

This hybrid role would require training and meetings as needed at our home office located in Glenwood, MN.

Essential Duties and Responsibilities include the following:

• Administer and maintain Business Protection Plan (BPP) claims, policies, procedures, reporting, and monthly /yearly account reconciliations.
• Work with the BPP Committee (Senior Leadership Team representatives) as needed for claim review and approval
• Complete recurring and ad hoc reporting, reconciliations, and administrative tasks related to commissions, SSPV, rebates, BPP and other financial results that impact sales associate and third party commission results.
• Administer commission setup, maintenance, agreements, reporting, monitoring, collection or payment of funds and systematic deactivation related to separation of existing sales associates and third parties.
• Provide secondary support to Sales associates and Home Office for inquiries related to commission, expense, commission payroll, BPP, SSPV and any other commission related items.
• Maintain daily, weekly, monthly, ad-hoc and annual tasks related to commission and rebate reporting and payments as assigned.
• Manage rebates and gross profit splits from e-commerce, GPO or other sources that cannot be automated, ensuring accurate and timely calculations and payments.
• Maintain agreements and set up for assigned sales hub(s) gross profit split arrangements
• Manage tasks assigned through SharePoint document monthly
• Coordinate with departments within finance as needed for any collection efforts and other legal matters related to Sales Associate or third party commissions, rebates, collections and customer bankruptcies.
• Completion of commission entries related to moving AR balances to Uncollectable in the ERP system.
• Identify fraud risks presented through BPP claims and work cross departmentally to determine if acceptable processes are in place to minimize future risk.
• Manage processes to assess company negative commissions related to order losses to sales associates accurately and timely
• Provide all information needed for collection of any Sales Associate and third party ledger balances for inactive parties
• Assist with commission payroll process, dictating when final payment is to be issued to a resigned associate and ensuring no activity for inactive associates
• Assist with inactivation of resigned and terminated associates and third parties in the ERP system
• Identify and implement process improvements to increase efficiency, strengthen controls, and support business growth
• Other duties as assigned

Supervisory Responsibilities None

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor's degree (B. A.) from a four-year college or university with 3 or more years related experience and/or training; or an Associate's degree (A.A.) with 5 or more years related experience.

Language Skills

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, etc. Ability to write reports, business correspondence, and procedure documents. Ability to effectively present information and respond to questions from groups of managers, sales associates and employees.

Mathematical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages. Must be proficient in performing detailed numerical computations. Basic knowledge of Excel and the ability to set up worksheets for analysis and reporting.

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit. The employee is occasionally required to stand and/or walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.