Sales & Production Coordinator

Start in Production. Grow into Sales. Own the Customer Journey.

At Floor Coverings International, we're not just a flooring company - we're the #1 mobile flooring franchise in North America. We bring the showroom to our customers' homes and manage every step of the flooring process.

We're hiring a Sales & Production Coordinator - a unique hybrid role for someone who understands flooring installations and is ready to step into a sales-facing position. If you enjoy problem-solving, working with people, and seeing a project through from start to finish, this is a high-growth opportunity.

What You'll Do

Sales & Customer Experience

• Visit customers in their homes, assess project needs, and recommend flooring solutions
• Present samples and designs using our Inspired Sales System
• Close deals with a consultative, low-pressure approach focused on building trust
• Maintain clear, consistent communication with customers from sale to post-install
• Follow up after installation to ensure satisfaction, collect reviews, and build referrals

Production Management

• Create and manage job folders, work orders, and installation timelines
• Order materials, coordinate deliveries, and stage jobs for install
• Schedule and oversee subcontractors, ensuring quality, safety, and professionalism
• Conduct job-site walkthroughs before, during, and after installation
• Manage change orders, address issues, and serve as the on-site point of contact
• Ensure jobs are delivered on time, on budget, and with high customer satisfaction

Marketing & Lead Gen

• Re-engage old leads and manage your active pipeline
• Participate in local events, home shows, and neighborhood canvassing
• Support our brand presence through community networking and visibility

You're a Great Fit If You:

• Have 2+ years in flooring production or installation coordination
• Are excited to transition into a sales/customer-facing role
• Are highly organized, detail-oriented, and proactive
• Enjoy managing projects and creating great customer experiences
• Are comfortable with technology (we use tablets, CRMs, and digital sales tools)
• Have a valid driver's license and reliable transportation

What We Offer:

• Paid training in both production and sales (includes product and systems knowledge)
• Base pay + commission on closed sales
• Bonus opportunities based on production and customer satisfaction
• Branded apparel, tools, and mobile showroom provided
• Travel incentives and annual conventions for top performers
• Opportunities to grow into full-time sales, operations, or leadership roles
• Family-owned, values-driven work culture

This is Your Next Step If You Want To:

Leverage your flooring knowledge

Learn sales in a proven, supportive system

Manage the full customer journey, end to end

Grow into a high-performing, high-earning career

Apply today to join the Floor Coverings International team and build a career you're proud of - from the ground up.