Staffing & Intake Coordinator

Columbia River Home Health

Location: Kennewick, WA (This is NOT a remote role)

Full-Time

Monday-Friday, 8:00 AM-5:00 PM

$24-$27 per hour

Columbia River Home Health is seeking a highly organized and dependable Staffing & Intake Coordinator to help keep our operations running smoothly. If you enjoy managing details, solving problems, coordinating multiple moving pieces, and being the person others can count on, we'd love to meet you.

Benefits

• Medical, Dental, and Vision coverage with HSA and FSA options
• Free telehealth programs for convenient access to care
• Paid holidays, paid sick leave, and PTO
• 401(k) with company match
• Company-paid Life Insurance and AD&D coverage
• Employee Assistance Program (EAP)
• Emergency fund access and employee referral bonus opportunities
• A fun, collaborative, and supportive team environment
• Comprehensive training, mentorship, and tuition reimbursement opportunities for professional growth

What You'll Do as our Staffing & Intake Coordinator:

• Coordinating clinician schedules and staffing assignments
• Supporting patient intake, referral management, insurance verification, and authorization processes
• Monitoring workflow tasks and ensuring timely follow-up
• Working closely with clinical leadership to solve scheduling and operational challenges
• Serving as a resource for field staff, referral sources, patients, and families
• Managing multiple priorities while maintaining accuracy and attention to detail
• Identifying gaps, proposing solutions, and helping improve processes
• Maintaining professional communication with internal and external partners
• Supporting a smooth admission process for new patients
• Assisting with reporting, data tracking, and operational follow-up

What Makes Someone Successful in This Role:

• Takes ownership of their work and follows through on commitments
• Is dependable, reliable, and highly organized
• Enjoys creating structure, tracking details, and keeping processes moving
• Can prioritize competing demands while maintaining accuracy
• Communicates professionally and effectively
• Takes initiative and looks for solutions rather than waiting for direction
• Builds positive working relationships with staff, patients, and referral partners
• Thrives in a fast-paced environment where no two days are exactly the same
• Takes pride in delivering consistently high-quality work

Preferred Qualifications

• Experience in healthcare scheduling, staffing in a home health or hospice agency, or a similar healthcare environment
• Strong customer service and communication skills
• Ability to manage multiple workflows simultaneously
• Experience with insurance verification and authorization processes preferred
• Strong computer skills and the ability to quickly learn new software
• Experience coordinating schedules, workloads, or staffing assignments preferred

Why Join Columbia River Home Health?

We're looking for someone who values accountability, enjoys helping others succeed, and wants to be an essential part of a team dedicated to serving our community.

Apply today!