Seasonal Barista

POSITION PURPOSE:
The Barista/Coffee Shop Attendant is responsible for preparing and serving coffee, small food items and other beverages while interacting with guests in a positive, friendly and efficient manner.

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Opens and closes the coffee shop according to established policies and procedures
• Communicates with guests to take food and beverage orders
• Operates espresso machine and other shop equipment in order to prepare drinks and pastries
• Provides outstanding customer service and engage in suggestive selling
• Maintains equipment, performs preventative maintenance, troubleshoots breakdowns and/or calls for repairs
• Assists in stocking food and beverage items as needed
• Performs cash-handling functions, including point-of-sale (POS) system, registers, and daily reporting
• Ensures the coffee shop adheres to the highest standards of cleanliness, presentation, and service
• Ensures the daily operation of the coffee shop adheres to operating procedure guidelines
• Assists in other positions in the F&B team as needed

 

QUALIFICATIONS:
Basic Qualifications and Skills
• Must be flexible regarding scheduling based on business demands, including nights, weekends and Holidays as needed
• Some High School education or equivalent
• Flexibility regarding scheduling based on business demands
• Experience utilizing basic math skills with ability to add, subtract multiply and divide
• Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures

 

Desired Qualifications and Traits
• Previous experience demonstrating strong customer service
• Prior experience utilizing restaurant equipment and sanitation standards
• Ability to multi-task and prioritize a variety of tasks with minimal direction
• Previous experience with cash transactions and Point of Sale systems
• Proven teamwork skills

 

REQUIREMENTS:
• Pass a background check and mandatory drug test

 

PHYSICAL DEMANDS:
• Able to lift up to 20 lbs.
• Able to bend, stretch, and twist
• Able to stand for long periods of time