About Star Furniture:
At Star Furniture, we know it's not simply furniture. It's Thanksgiving dinner, late-night chats, gameday get-togethers, and more. At Star Furniture, we set the stage for where life happens. With deep Texas roots, we've spent over 100 years perfecting a premium shopping experience-one that's built on quality products, a broad selection, and honest practices. We put our customers first, and they feel it at every touchpoint.
WE'RE TOLD WE'RE DIFFERENT. AND WE AGREE-WE'RE DIFFERENT BY DESIGN.
Our Mission:
Our mission is to be the preferred home furnishings provider for Texas families who value style, quality, and affordability. By providing exceptional service to our guests and community.
Company Values
As a Company, we're guided by four core values. They impact our long-term strategy, day-to-day business interactions, and our relationships, while helping us stay true to ourselves and Vision.
INTEGRITY / SERVICE / ACCOUNTABILITY / RESPECT
About The Role:
We are seeking Selling Sales Managers (SSM) eager to join our team and build their High-Performing Sales Teams. Ideal candidates will not only have a passion for achieving individual sales goals and Key Performance Indicators (KPIs) themselves, but also an strong desire to be a coach, mentor, and trainer of their own Team of Sales Consultants and Interior Designers in the Showroom. This role is crucial for driving Star Furniture's sales growth by optimizing our organizational effectiveness and nurturing our talent.
What You Will Do:
(30%) Develop a Successful, High-Performing Sales Team within the Store
- Participate in the interview and selection process for Store Sales Consultants and/or Interior Designers.
- Collaborate with the General Manager to set Annual and Monthly goals and objectives with each Sales Consultant, while monitoring progress against these goals and their established Key Performance Indicators (KPIs).
- Conduct weekly 1-on-1 Coaching sessions with each Sales Consultant in the Store, recognizing their success and coaching on their areas for improvement.
- Conduct on-the-floor observations of Sales Consultants during the Sales Process, offering information assistance, product/service knowledge, and sales techniques which provide results.
- When necessary, work with the General Manager and Human Resources in developing and delivering Performance Improvement Plans (PIPs) to change behaviors and improve performance of the Sales Team.
(60%) Model the Way - Leading by Example - Successful Sales Consultant
- Display excellence in the Sales Process by reserving a position in the PERQ System, taking individual Guests through the "Why Star?" Value proposition and Sales Process, closing sales, and completing follow-up ordering in the AS400 System.
- Meet and exceed personal Sales KPIs, including monthly and year-to-date (YTD) sales volumes, percentage of Piece-of-Mind protection plan, close rate, etc.
- Drive sales on all promotional items and products of focus.
(10%) Operational Management
- Open the Store and perform other General Manager responsibilities, when the General Manager is scheduled off or requires assistance.
- Work with Guest Services Associates to follow-up on Guest delivery or other Guest issues.
- Other duties as assigned.
What You will Bring (Qualifications):
- High School Diploma, GED, or the ability to read, write, and perform mathematics at these levels is required.
- Bachelor Degree in Business Management, Marketing, Design or related field is highly desirable.
- Minimum of 3 to 5 years' experience of proven success in a Retail Sales environment, either in a "Big Box" or smaller multi-unit organization.
- Minimum of 1 to 3 years leading a Sales Team, preferably in commissioned sales.
- Proven experience being successful in a commission-based compensation structure.
- Leadership: You possess strong leadership skills, capable of driving Sales initiatives that align with Store and Company goals.
- Adaptive: You thrive in dynamic environments, demonstrating flexibility and a capability to adjust to changing priorities and conditions.
- Proactive: You actively identify and address issues before they escalate, constantly seeking ways to improve processes and encourage innovation in our Guest experience.
- Resilient: You maintain a positive attitude and steady performance, even under pressure.
- Teamwork / Collaboration: Experienced in working with team members, guests, and external vendors to achieve business goals.
- Ethical: You uphold the highest standards of integrity and respect, serving as a role model in aligning with the company's values.
- Communicative: With exceptional communication skills, you convey information effectively across diverse audiences.
At Star Furniture, our core values include SERVICE to our community and RESPECT. We are looking for strong, diverse, high-performing, and supportive team members. We welcome everyone to apply. Come join our team, where we celebrate differences, play to our strengths, and encourage sales growth!
The Pay Range for This Role Is:
- $2,000 Per Month - Base Pay
- PLUS, unlimited earnings potential through Commission on all Individual Sales
- Our successful Selling Sales Managers earn $75,000 - $95,000+ Annually
What Star Offers:
Benefits are an important part of the total compensation that Star offers. Star is dedicated to offering competitive compensation enhanced by a variety of benefits that allow team members to choose whether or not to participate based on their needs. Some of the benefits offered include:
- Comprehensive health care options (medical, telemedicine, dental and vision)
- 401(k)
- Paid Time Off
- Voluntary Long-Term Disability
- Voluntary Life Insurance
- Generous Employee Discount
(waiting periods may apply to the above)