Senior Account Manager

OVERVIEW

Senior Account Manager - Employee Benefits
Location: Remote - Eastern or Central time zone

At Alera Group, our Employee Benefits team helps organizations attract, retain, and engage their workforce through thoughtful, compliant, and competitive benefits strategies. We're seeking a Senior Account Manager who will contribute to delivering proactive service, strategic guidance, and an exceptional client experience.
About Alera Group
Alera Group was founded in 2017 and has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and Financial Services. With a network of offices nationwide, our commitment to collaboration allows us to offer national resources combined with local service.

This role will focus on client support and material developmentand will partner with group benefit consultants and other insurance professionals to bring individual disability income insurance products and offerings to employees in the mid and large employer sectors.

Why Alera Group

• Make an Impact: Your work supports businesses and individuals in protecting what matters most.
  
• Grow With Us: We invest in development, mentorship, and long-term career growth.
  
• The Collaborative Way: We believe in accountability, teamwork, and shared success across all offices and lines of business.
  
• National Strength. Local Heart: Scale, resources, and expertise - with relationships that feel personal.
  

RESPONSIBILITIES

What You'll Do / Your ImpactClient Partnership & Service Excellence

• Serve as the primary point of contact between client HR teams, insurance carriers, and internal partners
• Establish enrollment timeframes, build pre-enrollment project plans, and manage timelines and deliverables
• Present live virtual webinars and employee engagement sessions
• Schedule and lead recurring client and partner meetings to ensure enrollment progress and alignment

Operational & Compliance Excellence

• Develop custom enrollment websites and employee-facing materials
• Ensure accuracy of carrier rate files, enrollment content, and communications
• Provide call center and email support for enrollment-related questions
• Conduct daily reporting on active enrollments and maintain performance metrics
• Perform quality reviews of materials and enrollment data to ensure compliance and accuracy

Growth & Retention

• Support marketing outreach efforts, including case study development and partner materials
• Create PowerPoint presentations for finalist reviews, client meetings, and partner demos
• Strengthen long-term client relationships through proactive communication and reliable execution

QUALIFICATIONS

What You BringRequired

• 5+ years of experience in individual disability enrollment and project management
• Active Life & Health insurance license
• Strong understanding of group long-term disability (LTD) plans and provisions
• Experience leading client-facing enrollment activities, including virtual presentations and employee communications
• Intermediate to advanced proficiency in Microsoft Excel, Word, PowerPoint, and Adobe tools
• Strong organizational, communication, and time-management skills

Preferred

• Experience supporting mid- to large-group employer enrollments
• Background in benefits communications or enrollment technology platforms

ADDITIONAL INFORMATION

Compensation:
Salary range: $100,000 - $110,000 per year
Eligible for performance-based bonus: Yes

Benefits:
Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model:
This role is Remote

Professional Development - Alera Group Academy
At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

You'll have access to:

• Role-specific learning paths
  
• Leadership devel