Job Description
Introduction:
Overview:
At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher.
At Gallagher, we’re all about helping people and businesses thrive. As a Senior Account Manager in Employee Benefits, you’ll be part of a team that’s committed to delivering exceptional service and building strong relationships. You’ll work with clients of all sizes, helping them navigate their insurance needs and find the best solutions.
How you'll make an impact:In this role, you’ll manage a portfolio of accounts, ensuring clients receive the care and attention they deserve. You’ll lead the renewal process, working closely with colleagues to deliver tailored solutions on time. You’ll also build strong relationships with clients, becoming their go-to person for advice and support.
Here’s what you’ll do:
- Work with clients to understand their needs and provide the right solutions.
- Partner with internal teams to ensure smooth account management.
- Support Producers and Account Executives to deliver excellent service.
- Travel occasionally to meet clients and strengthen relationships.
You’re a people person who loves solving problems and building relationships. You’re organized, proactive, and ready to make a difference.
Here’s what you’ll bring:
- A bachelor’s degree or equivalent experience (3+ years in client service or claims management).
- A producer’s license (or willingness to obtain one).
- Strong communication skills and the ability to manage multiple priorities.
- A knack for using technology to stay productive and deliver quality work.
At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page.
- Competitive compensation
- Comprehensive benefits programs designed to support your well-being
- Career development opportunities and ongoing learning
- A collaborative, people-first culture with accessible leadership
- The opportunity to do meaningful work with global reach and local impact
At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles.
Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)
Numbers & Facts
| Location | West Des Moines, Iowa |
| Job Type | Full-time |
| Industry | Insurance |
| Company Size | 10,000 employees or more |
| Year Founded | 1927 |
| Website | https://www.ajg.com/ |
About Company
Gallagher, a global insurance brokerage and risk management services firm, helps clients address risk, protect assets and recover from losses. The products and services we provide keep businesses and institutions running, and enable individuals and families to rebuild their lives. Gallagher is the only insurance broker recognized by the Ethisphere Institute as a World's Most Ethical Company.
Gallagher provides retail and wholesale property and casualty brokerage, alternative risk transfer services, employee benefit consulting, and actuarial services. Gallagher also offers claims and information management, risk control consulting and appraisal services, human resource consulting, and retirement services.
Skills
- Claims Managementunmatched
- Communication Skillsunmatched
- Compensation and Benefitsunmatched
- Customer Relationsunmatched
- Customer Service Managementunmatched
- Insuranceunmatched
- Interpersonal Skillsunmatched
- Leadershipunmatched
- Multitaskingunmatched
- Needs Assessmentunmatched
- Organizational Skillsunmatched
- Problem Solving Skillsunmatched
- Sales Managementunmatched
- Service Deliveryunmatched
- Team Playerunmatched
- Time Managementunmatched
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