Sign upLog in
Administration Jobs in Wilmington, DE

Senior Administrative Specialist

State of Delaware

Wilmington, DE

Apply
JOB DETAILS
SKILLS
Administrative Skills, Administrator Documentation, Background Investigation, Communication Skills, Computer Skills, Computer Software, Conferences, Customer Support/Service, Data Collection, Data Management, Database Administration, Documentation, Documentation Format, Federal Laws and Regulations, Information Technology & Information Systems, Maintain Compliance, Office Equipment, Operations Management, Order Supplies, People Management, Performance Analysis, Plan Meetings, Problem Solving Skills, Project Tracking, Record Keeping, Reference Verification, Regulations, Reporting Dashboards, Reporting Skills, Resolve Customer Issues, Schedule Development, Spreadsheets, State Laws and Regulations, State Tax, Tax Regulations, Technical Leadership, Training Program, Training/Teaching, Travel Planning, Writing Skills
LOCATION
Wilmington, DE
POSTED
Today
Summary Statement

Administrative Specialists position provides administrative, technical, program, and/or office support work for the Office of Unclaimed Property, specifically the Director and members of senior management. Primary work includes assisting an administrative or technical supervisor in ensuring efficient and effective operations by carrying out various support activities such as composing official correspondence, drafting and distributing communications, coordinating workflow, resolving issues or complaints, or assisting with research, special projects or data/information management.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series. These functions are not an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here.

  • Serves as a liaison with internal and external contacts, customers, clients, and/or the public to coordinate various activities, respond to inquiries, and provide guidance and consultation on administrative matters.
  • Creates formatted documents, generates and shares presentations, manages schedules, develops and manages spreadsheets, assists in maintaining policies, procedures, guidelines, or training manuals, and maintains information in databases.
  • Delivers excellent customer service in-person, electronically, or by written communication.
  • Applies and explains agency services, laws, rules, regulations, standards, policies, and procedures.
  • Creates and maintains a variety of record-keeping systems or logs to file, track, and retrieve documents or other information and ensures records are maintained in compliance with retention schedules.
  • Assists higher-level staff with decision making and monitoring of key operational/program indicators by collecting/organizing data, preparing reports, supporting performance tracking and dashboard maintenance, or performing related support work.
  • Reviews, processes, and evaluates information for completeness, accuracy, and conformity with applicable laws, rules, and regulations. Resolves discrepancies, deficiencies in information, or other issues.
  • Drafts, manages, and distributes communications and other materials for public and/or internal use.
  • Coordinates administrative elements of projects including tracking timelines, scheduling, documenting progress, and facilitating communication between team members.
  • Uses automated information systems and computer software to enter, update, modify, delete, retrieve, and report on data.
  • Orders and maintains office supplies and equipment.
  • Plans and coordinates meetings, hearings, or conferences and makes travel arrangements.
  • May approve or recommend approval/denial of requests/information within established standards and guidelines.
  • Performs other related duties as required.


Job Requirements

JOB REQUIREMENTS for Senior Administrative Specialist
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

  1. One year of experience in performing administrative specialist work such as composing official documents, drafting and distributing communications or other materials, tracking and resolving issues with workflow, assisting with research, special projects or data/information management, or other similar work in support of administrative, technical, program, and/or office operations.
  2. One year of experience in using standard computer software/applications to create documents, develop spreadsheets, or maintain/update databases.
  3. One year of experience in collecting, compiling, and evaluating data from multiple sources to prepare reports, letters, or other administrative documents.
  4. Six months' experience in providing guidance and consultation to management, customers, and others on administrative matters.


Additional Posting Information

The State of Delaware recognizes the value of telework and flexible working schedules. This position is eligible for Telework according to the State of Delaware's Alternative Work Arrangement Policy. More information will be shared at the time of interview.

Conditions of Hire

Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources.

Applicant must complete satisfactory criminal background check, reference checks, confirmation of compliance with federal and state tax laws, and any other required condition of employment.

All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County.

Benefits

At the State of Delaware, we invest in our people and support them in and outside of the office. Our employees enjoy a total compensation package that far exceeds the value of their base salary. We offer comprehensive benefit plans that will give you peace of mind and security. Below is a list of benefits that are offered to eligible employees:

Health and Well Being

*Health Benefits, Dental Insurance, Vision Insurance

Just In Case

*Disability Insurance, Group Universal Life Insurance

Your Future

*Retirement Benefits, Deferred Compensation

Professional Growth

*Training and Development Programs

Work Life Balance

*Paid Leave, Paid Holidays, Paid Parental Leave, Alternative Work Schedules

More Benefits

*Flexible Spending, Pre-Tax Commuter Benefits, Accident and Critical Illness Insurance

Visit Statewide Benefits for more information!

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the "My Applications" tab at StateJobs.Delaware.gov.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process.

Individuals who use TDD may request auxiliary aid or service by calling (800) 232-5470 or by visiting delawarerelay.com.

If you need assistance with an accommodation under the Americans with Disabilities Act (ADA) or general applicant support, you may call (302) 739-5458 or email jobs@delaware.gov.

The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

About the Company

S

State of Delaware

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Job Searches

Business Administration Jobs in Wilmington, DEExecutive Assistant Jobs in Wilmington, DEData Entry Jobs in Wilmington, DEFront Desk Jobs in Wilmington, DEAdministrative Jobs in Manor, DEAdministrative Jobs in Stanton, DEAdministrative Jobs in Newark, DERemote Administration JobsEntry Level Administration Jobs