SourcePro Search has a fantastic opportunity for an experienced Senior Billing & Collections Analyst in Melville, New York. Our client is a top ranked global law firm and this role offer a high base, excellent benefits and growth opportunities. The successful candidate will have 5 + years of billing and collections experience, preferably within a law firm. Bachelor's degree is preferred.Key Responsibilities:
Independently provide billing and collections support to all users by answering questions, researching and resolving issues and troubleshooting all problems
Coordinate with other Sr. level analyst and direct workflow for Billing & Support Center Analysts, ensuring effective completion of tasks assigned and timely resolution of issues. Communicate with the Supervisor, Billing & Collections Support Center to provide regular updates on progress
Create bills for clients, coordinate necessary follow-up, review outstanding bills, and provide status reports
Generate client reports in Excel
Generate reports in Elite
Audit bills and write-offs for compliance with the firm’s Pricing Guidelines and approval policies
Prepare client level bills and related billing and collection reports
Take a lead role in the testing and implementation of new billing and collection related automated systems
Other duties and responsibilities as assigned
Qualifications:
College graduate or some college education or 5 + years in a similar position
Expertise with Elite billing, Inquiry, Reports, DocStudio Billing, ARCS system
Hands on knowledge of electronic billing in Elite Enterprise (Version 3.11 is currently being used), eBilling Hub, and 3rd party eBilling providers, to include LEDES files
Prior experience in a customer service or support center role
Hands on billing experience using Elite Enterprise, DocStudio billing templates and ARCS
Professional demeanor, with an ability to interact with all levels of an organization
Ability to multi-task and prioritize accordingly
Excellent written and verbal communication
Expert level Excel user as well as high proficiency in other MS applications
Strong interpersonal and problem solving skills
Ability to adapt quickly to changing circumstances
Numbers & Facts
Location
Melville, New York
Skills
Analysis Skillsunmatched
Billingunmatched
Credit and Collectionsunmatched
Customer Support/Serviceunmatched
Establish Prioritiesunmatched
Identify Issuesunmatched
Legalunmatched
Multitaskingunmatched
Presentation/Verbal Skillsunmatched
Pricingunmatched
Problem Solving Skillsunmatched
Reporting Skillsunmatched
Resolve Customer Issuesunmatched
Status Reportsunmatched
Testingunmatched
Time Managementunmatched
Workflow Analysisunmatched
Writing Skillsunmatched
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