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Pittsburgh, PA 15222 Penn Avenue Place Company: Highmark Inc.
Job Description
JOB SUMMARY
This job is responsible for managing a book of business and the business relationship as a strategic consultant for existing accounts directly or through intermediaries. The incumbent is responsible for renewing accounts and selling new products and services to existing accounts to ensure retention and growth of profitable business.
This role is a hybrid based role in Pittsburgh, PA - 3 days a week onsite. T W.
ESSENTIAL RESPONSIBILITIES
Review new products services capabilities and technologies with the client in order to sell assigned product lines renewals and add-on sales to ensure retention profitability and growth of existing business.
Manage relationships at senior levels with clients consultants and brokers/producers by creating valued business partnerships demonstrating business acumen and cultivating an active network.
Develop appropriate sales solutions giving consideration to increased competition and the changing political environment.
Develop implement and execute business plans and metrics for retaining and growing membership while enhancing profitability and cross-selling.
Conduct routine service calls and function as the primary Group contact for strategic planning and consultation.
Support customers during the implementation of sales contracts and throughout the relationship by advocating for escalated services issues in a timely and professional manner taking responsibility for customer satisfaction and loyalty.
Complete and maintain sales projections finalize rates and benefit adjustments and prepare reports and documents for renewal and sales presentations.
Participate in product development and prepare business programs i.e. territory specific action plans and strategy for closing sales and long term strategy for specific account needs. Lead internal partners Clinical Analytics etc. in delivering client strategy.
Other duties as assigned or requested.
QUALIFICATIONS
Minimum
State specific Producer Licenses for Life Accident & Health are required or must be obtained within 45 days of hire
5 years of AccountClient Management experience or other relevant experience
SubstitutionsNone
PreferredNone
SKILLS
Ability to speak publicly and extemporaneously on a variety of subjects
Presentation communication and negotiation skills
Organizational skills and the ability to meet deadlines
Creativity and Innovation
Persistence & Resilience
Problem Solving
Influence
Language Other than EnglishNone
Travel Requirement75 - 100
PHYSICAL MENTAL DEMANDS and WORKING CONDITIONS
Position TypeOffice-based
Teaches trains others regularly
OccasionallyTravel regularly from the office to various work sites or from site-to-site
Yes
Works primarily out-of-the office selling productsservices sales employees
Never
Physical work site requiredYes
Lifting up to 10 pounds
Constantly
Lifting 10 to 25 pounds
Occasionally
Lifting 25 to 50 pounds
Never
Disclaimer The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties responsibilities and qualifications required of employees to do this job.
Compliance Requirement This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
As a component of job responsibilities employees may have access to covered information cardholder data or other confidential customer information that must be protected at all times. In connection with this all employees must comply with both the Health Insurance Portability Accountability Act of 1996 HIPAA as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Companys Handbook of Privacy Policies and Practices and Information Security Policy.
Furthermore it is every employees responsibility to comply with the companys Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws rules and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal state or local law.
We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the email below.
For accommodation requests please contact HR Services Online at HRServiceshighmarkhealth.org
California Consumer Privacy Act Employees Contractors and Applicants Notice
Apply Job Details Job category: Sales Account Management Position Type: Full Time Posted: 2025-12-31T16:25:05.6283610000 Locations: Pittsburgh, PA 15222 PAP Penn Avenue Place Line of Business: Entity Recruiter: Hiring Manager Experience Level: Req ID J273801 Share Facebook X LinkedIn Whatsapp Email Copy URL Apply Open in new tab icon Arrow left icon Twitter icon Facebook icon Linkedin icon Instagram icon Youtube icon Glassdoor icon Featured Links Competitively Sensitive Information Cyber Security Notice at Collection E-Verify English E-Verify - Employee Rights and Responsibilities Data Protection Sitemap Terms of Service Do Not Sell Share E-Verify Spanish Digital Privacy Policy Highmark Health is an independent licensee of the Blue Cross Blue Shield Association. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal state or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process please contact the email below. For accommodation requests please contact HR Services Online at HRServiceshighmarkhealth.org.
2025 Highmark Health. All Rights Reserved.
Highmark provides millions of people with the security of quality health insurance
Our history of helping families and companies with their health insurance needs dates to the 1930s, when our predecessor companies were established to help Pennsylvania's residents pay for health care.
Highmark was created in 1996 by the consolidation of two Pennsylvania licensees of the Blue Cross and Blue Shield Association — Pennsylvania Blue Shield (now Highmark Blue Shield) and Blue Cross of Western Pennsylvania (now Highmark Blue Cross Blue Shield). We are now one of the largest health insurers in the United States.
Highmark's officers and board of directors set the company's strategic direction and corporate policies. They are guided by our mission, vision and values.