Senior Client Relationship Manager

Job Description

Dewberry Design-Builders is seeking a Senior Client Relationship Manager in Raleigh, NC to drive strategic growth, strengthen key client partnerships, and lead business development efforts across targeted markets. This role leverages deep industry knowledge and strong relationship-building skills to identify opportunities, win new work, and align Dewberry's capabilities with client priorities. Working collaboratively across the organization, the Senior Client Relationship Manager will help position Dewberry Design-Builders for sustained growth and long-term client success.

Why This Role Matters

The Senior Client Relationship Manager plays a critical role in advancing Dewberry Design-Builders' growth strategy. By developing trusted client relationships, identifying new opportunities, and guiding pursuit efforts, this leader helps expand market presence, strengthen the project pipeline, and secure high-value work. Success in this role directly contributes to revenue growth, client satisfaction, and the long-term success of both Dewberry and its clients.

Dewberry is a leading, market-facing professional services firm with more than 60 locations and 2,500 professionals nationwide. What sets us apart from our competitors is our people. At Dewberry, we seek out exceptional talent and strive to deliver the highest quality of services to our clients. Whether you're an experienced professional or a new graduate, you'll have the chance to collaborate with the best and brightest and work on innovative and complex projects at the forefront of the industry. Our commitment to excellence stems from our personal integrity and from other defining attributes, which we call "Dewberry at Work," that have inspired our employees to be successful for more than a half-century.

Responsibilities

What You'll Do:

• Develop and execute client growth and pursuit strategies aligned with national commercial construction objectives.
• Cultivate and expand relationships with new and existing clients to drive business growth. Evaluate opportunities and lead strategic go/no-go decision-making.
• Lead multidisciplinary teams to win, deliver, and exceed client expectations on projects.
• Drive growth initiatives and achieve sales targets through strategic business development efforts.
• Lead CRM strategy and engagement efforts, ensuring accurate pipeline management and alignment with business leaders across the organization.
• Represent Dewberry at industry, professional, and community events.
• Strengthen Dewberry's brand through active industry engagement and thought leadership.
• Foster long-term client partnerships through proactive, client-focused business development.
• Advise clients on strategic planning and long-term vision to support their organizational goals.
• Assemble and lead high-performing client and project teams to support business growth and project success.
• Build strategic partnerships with subconsultants and service providers to create competitive pursuit teams.
• Negotiate project scope, contracts, and fees to ensure successful project delivery and client satisfaction.
• Develop compelling win strategies, technical approaches, and project teams that differentiate Dewberry in the marketplace.
• Champion Dewberry's values of integrity, collaboration, accountability, and excellence.

Required Skills & Required Experience

• Bachelor's degree in Business, Engineering, Architecture, Construction Management, or related field.
• Minimum 10 years of progressive business development experience in the AEC industry.
• Strong client relationships across the Carolinas and Virginia within the Commercial Construction industry.
• Proven record of leading successful new business pursuits and contributing to measurable revenue growth.
• Exceptional interpersonal, presentation, and negotiation skills with the ability to build credibility at senior client levels.
• Strong strategic thinking, analysis, and planning capabilities with a results-oriented mindset.
• Deep understanding of public and private procurement processes, contract vehicles, and project delivery models.

Don't meet every single requirement? At Dewberry we are dedicated to building a diverse, inclusive, and authentic workplace for our employees. So if you're excited about this role, but your past experience doesn't align perfectly with every qualification in the position description, we encourage you to apply anyways. You may just be the right candidate for this or other opportunities.

• At this time, Dewberry will not sponsor a new applicant for work authorization.
• Dewberry is an Equal Opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity or sexual orientation.
• Only recipients of an offer of employment from Dewberry, will be required to submit to a background screening which may include, but is not limited to, employment verification, educational and other credential verification, driving record check, criminal background check, and an investigative consumer report. These screenings will be conducted by Dewberry's background vendor of choice and will be conducted in compliance with all applicable federal, state, and local law.

Notice to Third Party Recruiters: Dewberry only compensates job placement recruiters that have a valid Dewberry-approved written agreement in place for recruiting services. Dewberry does not compensate third party recruiters for unsolicited job placement candidate information.