Senior HR Consultant

About Insource:

Insource provides expertise to our clients in the areas of HR, Finance and IT. Our clients include a diverse mix of businesses ranging from small venture-backed startups to well-established nonprofit organizations. We work closely with our clients' staff, providing them access to the specialized knowledge they need to successfully operate and grow their businesses. We love solving problems and identifying opportunities for efficiency improvements for our clients. In fact, everything we do at Insource is focused on helping our clients achieve their mission and business goals.

We invest in our client relationships and passionately care about the service we deliver. Everything we do is centered on our core beliefs and we believe:

• Understanding our clients' culture and vision make us a better partner
• Our cross-content perspective adds unique value for our clients
• HR, Finance and IT start with people
• There is always more than one way to solve a problem
• In doing the right things for the right reason
• Being easy to work with is core to who we are
• Communication needs to be direct and candid
• Happy staff leads to happy clients

What You'll Do:

Often working as an embedded part of the client's organization, serve as the primary Human Resources resource for staff and leadership, becoming the part time HR Department for several clients in various industries.

Working as part of a service delivery team that includes recruiting and HR administrative support, you will provide HR services and serve as a resource to client management on all employment matters. Being able to be flexible and practical when addressing issues, with an understanding that one of our primary roles is to reduce client risk and exposure on matters related to employment practices.

Responsibilities may include the following based on client's need:

• Assisting with routine and complex employee relations/performance issues
• Guiding on non-standard matters including reorganization, policy creation and leadership mentoring
• Performing routine HR management duties including benefits oversight, handbook development and updates, job description creation etc.
• Acting as the in-house HR resource for all client needs, advise and update staff as needed on personnel policy or procedures
• Serving as a resource on staff operational and compliance issues
• Developing and improving client HR systems and infrastructure within the HR service area guidelines
• Enhancing and updating policies and procedures in accordance with labor laws and best practices while also proactively identifying instances of non-compliance with labor laws
• Working with all levels of management to resolve issues
• Serving as a strategic partner to management and assist with employee engagement, retention, and issue resolution
• Overseeing the maintenance of HR documentation in accordance with labor laws, best practices, and company standards. Delegate and manage process as appropriate to administrators on our internal team.
• Designing and coordinating new employee onboarding and exit meetings
• Mitigating employment issues, lay-offs/terminations, reductions in force and compliance to offer advice to clients on all HR related functions
• Participating in HR Assessments of new clients and work with team to launch new clients
• Various special projects for clients

What We're Looking For:

• Demonstrated analytical and research skills, proven adeptness at detail work as well as the ability to appropriately summarize cogent points and communicate appropriately across organizational levels.
• Understand the requirements of the engagement through on-going communication with supervisor and practice director.
• 5-10 years of progressive HR management experience in one or multiple disciplines. HR Generalist background preferred.
• Bachelor's degree in Management, Human Resources or related field
• High degree of self-motivation and able to work independently with minimal supervision and command the respect of senior management and employees
• Diplomatic, patient, resourceful, curious manner with a sense of humor
• Excellent verbal and written communication skills; ability to succinctly communicate complex messaging in a credible and clear manner
• Demonstrated experience managing competing priorities and deadlines successfully

Benefits Include:

• Challenging, exciting consulting work without the overnight or long-distance travel
• Competitive Salary
• Health, Dental, Life, Short Term and Long Term Disability insurance
• Generous paid time off
• Company Holidays
• Tuition Reimbursement
• 401K with company matching

Standard Company Competencies:

• Adherence to the professional and ethical standards set forth by Insource Services while understanding and projecting Insource's ethos
• Initiative to self-educate on client business, products and/or services
• Commitment to Insource's sustainable business practices and initiatives

Functional Competencies:

• Work may be subject to frequent interruptions
• Exposure to computer screens, extensive use of computer and keyboard
• Sitting or standing for prolonged periods of time
• Near visual acuity to review written documentation
• Ability to hear and understand speech at normal room levels and on the telephone
• Manual dexterity to operate a telephone and keyboard
• Ability to climb stairs, bend, and stoop

At Insource we appreciate the value and richness of different perspectives and experiences. We constantly strive to be a more diverse and inclusive workplace. We work to make you feel welcomed and engaged as a valued member of the team. We provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, veteran status, or any other characteristic protected by federal, state or local law. In addition, Insource Services will provide reasonable accommodations for qualified individuals with disabilities.

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