Primary Skills: HR Case Management (advanced), Leave of Absence (advanced), Organizational Change (advanced), Employee Relations (intermediate), HR Policies (advanced)
Contract Type: W2
Duration: 9+ Months with possible extension
Location: San Jose, CA (Hybrid)
Pay Range: $30-$35/hr. on W2
Job Summary:This role offers a vital opportunity to support employees through significant life and work events. You will act as a primary point of contact for intricate HR matters, ensuring a high level of care and clarity for all involved. By collaborating across departments, you will contribute to enhancing scalable, quality HR support.
Key Responsibilities:
- Advise employees and management on sensitive HR issues.
- Manage and resolve complex employee inquiries efficiently.
- Coordinate with various internal teams to provide comprehensive support.
- Utilize case management systems for effective tracking and reporting.
- Contribute to process enhancements for improved HR service delivery.
Must-Have Skills:
- Expertise in handling complex HR casework.
- Strong problem-solving and decision-making abilities.
- Excellent written and verbal communication skills.
Domain / Industry Experience: Experience in a scaled HR delivery environment or employee resource center is preferred.
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