SENIOR HUMAN RESOURCES GENERALIST

SENIOR HUMAN RESOURCES GENERALIST

Salary

$61,754.00 - $69,755.00 Annually

Location

Houston, TX

Job Type

Full Time

Job Number

39657

Department

HUMAN RESOURCES

Division

HRD-PEOPLE & CLIENT SERVICES

Opening Date

09/22/2026

Closing Date

9/28/2026 11:59 PM Central

• Description
• Benefits
• Questions

POSITION OVERVIEW

Applications accepted from: OPEN TO ALL PERSONS INTERESTED

Job Classification: Senior Human Resources Generalist

Department: Human Resources

Division:People & Client Services

Reporting Location: TBD

Workdays & Hours: Monday - Friday 8:00 AM - 5:00 PMSubject to Change This is not a remote position

DESCRIPTION OF DUTIES/ESSENTIAL FUNCTIONS

• Provides operational and transactional HR support to departments within the Community Services Cluster, ensuring assigned requests and personnel actions are processed accurately and timely.
• Prepares, reviews, and processes personnel actions through HR One SuccessFactors - Employee Central (EC), including new hires, transfers, promotions, organizational changes, and other employee actions.
• Creates and maintains Organizational Management (OM) activities, including position creation, organizational structure changes, reporting relationships, and other position-related updates.
• Reviews personnel actions and supporting documentation for accuracy and completeness and identifies discrepancies, missing information, or other issues that may delay processing.
• Maintains and monitors HR tracking logs, reports, pending actions, and effective dates to ensure successful completion and timely follow-up.
• Coordinates with the Client Relations Manager, Talent Acquisition, Shared Services, departments, and other HR functional areas to facilitate HR requests from initiation through completion.
• Serves as a resource to department representatives by providing status updates, communicating outstanding requirements, and assisting with routine HR operational and transactional questions.
• Conducts HR research and reviews employee, position, organizational, and personnel data to identify discrepancies and support resolution of HR-related issues.
• Supports reconciliation and data-cleanup initiatives by working with departments to verify employee, position, organizational, funding, and reporting information and coordinating necessary corrections.
• Coordinates personnel records requests, retention, filing, and archiving in accordance with established records management requirements.
• Assists with workforce and position management activities, including organizational reviews, position research, reporting changes, and other workforce-related requests.
• Prepares and maintains HR reports, metrics, status updates, and tracking information to identify trends, approaching deadlines, processing delays, and items requiring follow-up or escalation.
• Identifies complex, delayed, or cross-functional matters and coordinates with the Client Relations Manager or appropriate HR functional area for resolution.
• Assists with the development, implementation, and revision of HR policies, standard operating procedures, process documentation, job aids, templates, and tracking tools to promote consistency and efficiency.
• Supports cluster-wide HR initiatives and special projects by conducting research, gathering and analyzing information, preparing documentation, monitoring deliverables, and coordinating with stakeholders.
• Interprets and applies established HR policies, procedures, guidelines, and applicable federal, state, and local laws to support consistent HR practices.
• May provide support to other HR functional areas, including Temporary Services, based on operational needs and workload demands.
• Performs other duties as assigned and participates in special projects to support the efficient operation of the Community Services Cluster.

WORKING CONDITIONS

There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions.

MINIMUM REQUIREMENTS

EDUCATION REQUIREMENTS

Requires a Bachelors degree in Human Resources, Business Administration, Social Science, Liberal Arts, or

a related field.

EXPERIENCE REQUIREMENTS

Three years of related professional experience in human resources are required. Pertinent experience at the

professional level may be substituted for the education requirement on a year-for-year basis.

LICENSE REQUIREMENTS

None

PREFERENCES

PREFERENCES

The preferred candidate must demonstrate leadership potential, be customer-focused, and possess excellent problem-solving, organizational, communication, and interpersonal skills. Strong presentation skills and proficiency in Microsoft Office and SAP are preferred.

Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.

GENERAL INFORMATION

SELECTION / SKILLS TESTS REQUIRED

Department may administer skills assessment test

SAFETY IMPACT POSITION NO

SALARY INFORMATION

Factors used in determining the salary offered include the candidates qualifications as well as the pay rates of other employees in this classification.

PAY GRADE: 21

APPLICATION PROCEDURES

Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov/hr/careers.

To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call (832)393-7238.

If you need special services or accommodations, call (832)393-7238. (TTY 7-1-1)

If you need login assistance or technical support call 855-524-5627.

Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process.

All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided.

EOE Equal Opportunity Employer

The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individuals sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy

The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include:

• Medical
• Dental
• Vision
• Wellness
• Supplemental Insurance
• Life insurance
• Long-term disability
• Retirement pension
• 457 deferred compensation plan
• Employee Assistance Program
• 10 days of vacation each year
• 13 city holidays, plus one floating holiday
• Compensable Sick Leave
• Personal Leave
• Flexible schedules
• Hybrid-Telework for eligible positions
• Professional development opportunities
• Transportation/parking plan
• Section 125 pretax deductions
• Dependent Care Reimbursement Plan
• Paid Prenatal, Parental and Infant Wellness Leaves
• Healthcare Flexible Spending Account

For plan details, visit http://www.houstontx.gov/hr/benefits.html

01

Are you a veteran who served on active duty in the Armed Forces (United States Army, Navy, Air Force, Marines Corps, or Coast Guard) for more than 90 consecutive days and received either an honorable discharge or a general discharge under honorable conditions?

• Yes
• No

02

Which scenario best describes your education and experience?

• Bachelors Degree or beyond in Human Resources, Business Administration, Social Science, Liberal Arts, or a related field and AT LEAST three (3) year of professional experience in the area of Human Resources.
• Associate Degree in Human Resources, Business Administration, Social Science, Liberal Arts, or a related field and AT LEAST five (5) years of professional experience in Human Resources.
• High School Diploma and AT LEAST seven (7) years of professional experience in Human Resources.
• None of the above

03

With which of the following software applications are you proficient?

• BASIC MICROSOFT OFFICE SUITE: Create a new document, enter text, and save it; navigate in a document and perform a search; format cells, rows, and columns; modify a database and insert data from another; application; create title and bullet slides; work with text, drawn objects, and drawing tools
• INTERMEDIATE MICROSOFT OFFICE SUITE: Create mail merges, sort and filter them; customize toolbars; run and record Macros; filter data and manage a filtered list; create and modify some Macro commands; create, modify, and format charts; create basic Macros to automate forms and data entry; customize the appearance and functionality of reports; use hyperlinks and perform data integration
• ADVANCED MICROSOFT OFFICE SUITE: Manage Macro commands, create dialogue boxes, and understand the notions of Visual Basic application programming; use advanced functions (Names, VLOOKUP, IF, IS); work with Pivot Tables; manage Macro commands: concepts, planning, operations, execution, modification, interruption; use Visual Basic to create a public function or event procedures, or add general procedures in a form module; plan and examine an application, develop a distributed application design
• I have no experience in working with Microsoft Office Products.

04

How many "VERIFIABLE" years of work experience in Human Resources do you possess?

• Seven (7) or more years experience
• Six (6) years experience
• Five (5) years experience
• Four (4) years experience
• Three (3) years experience
• Less than three (3) years experience
• None of the above

05

Do you have verifiable work experience in any of the following HR Software Programs? (Select all that apply):

• Management Self-Service (MSS)
• Systems Applications and Products (SAP)/ECC
• Alere DataLink
• OnBase
• None of the Above

06

Are you presently employed with the City of Houston Human Resources department?

• Yes
• No

Required Question

Employer City of Houston

Address 901 Bagby St

Houston, Texas, 77002

Website https://www.houstontx.gov/