Senior IT Contracts Specialist

Senior IT Contracts Specialist

Location: Framingham, MA

Onsite Flexibility: Hybrid expected to go into office 1 2 times per month; local talent only

Contract Details

• Position Type: Contract (Contract-to-Hire potential)
• Contract Duration: 12 months
• Pay Rate: $44.00 $54.00 / Hour (USD)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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Job Summary

The Senior IT Contracts Specialist will be required to work in a team environment and independently, to draft or proofread and edit Statements of Work (SOWs) documents for both content and format within an established timeframe, and finalize SOWs in the area of Managed Services, Custom or Fixed Fee (milestones and/or deliverables to be completed in a set timeframe) and Staff Augmentation (T&M) type of engagements, as well as, amendments to SOWs between Client IT business units and Client's Preferred Providers for external contract labor.

This individual will need to work with multiple internal stakeholder parties to influence the appropriate level of detail, risk and governance that will be required for each contract within scope. Judgement will be required when push back is needed either with internal stakeholders or vendors to gain desired outcome. Ability to understand the business objectives and independently resolve challenges to the business objectives.

Escalation would be required when alignment cannot be obtained on a material matter within the contracting process.

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Key Responsibilities

Drive Contract Excellence

• Facilitate stakeholder meetings (internal and external) to develop and/or clarify all business requirements/specifications, niche terms, etc. are captured, tracked and documented throughout the SOW/Amendment development process
• Prepare, negotiate, and manage IT Professional/Consulting Services contracts
• Provide training to relevant Service Delivery teams on contracts processes to ensure content, approvals and contract requirements are met
• Work effectively and efficiently with all levels of the organization from the time a request is received, sent for execution, fully executed copy received, and Purchase Order issued (as/when required)
• Review redlines, identify business and/or issues and escalate appropriately, if necessary
• Compare amendment to original SOW content and other supporting material
• Assist as/when required to provide input to and/or update Standard Operating Procedures (SOPs), process improvements training material, contract forms, etc.
• Validate resource plan aligns with existing rate card (roles, rates and locations)
• Support contracting process for engagements exceeding *M in value

Ensure Value Delivery

• Ensure service levels, metrics and reporting requirements are included within SOWs
• Identify, assist and support issue resolution impacting completion of contracts, facilitate and administer the Vendor Management Exception process
• Incorporate lessons learned into operating procedures and contract form updates

Improve Contract Management

• Perform administrative functions such as; set-up/attend meetings, database/tracking entry, typing, redlining/format contracts, etc.
• Monitor, manage and prioritize incoming request for SOW reviews
• Manage and control document versions (internally and externally)
• Provide status updates and/or concerns via daily tracking sheet and team meetings
• Work within a shared file management structure
• Develop formal service level targets for labor related engagements at both a Client IT origination level and contract level; ensure service levels reviews are incorporated into vendor governance programs
• Work with Legal and Procurement to ensure high profile commercial agreements are prioritized as needed
• Provide oversight, validation and negotiation of change order requests
• Provide SME related to industry relevant labor contracting best practices
• Work with Legal and Procurement on continuous improvement efforts within the contracting processes
• Assist with special projects, as needed

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Required Skills

• Self-motivated individual who has the capacity to build trust amongst colleagues and work as part of a team
• Ability to work independently and thrive in a fast-paced environment, excellent time management and prioritization skills, detail oriented, handle multiple contracts and projects simultaneously under tight deadlines
• High level of responsiveness and exceptional interpersonal and communication skills; excellent customer service
• Positive outlook, willingness to learn and contribute, commit to personal growth and a team-oriented attitude; the ability to adapt to new/evolving processes
• Excellent written communication skills, with clear and concise drafting skills
• Excellent oral communication and effective negotiation skills
• Excellent judgement as to business and legal matters, including appropriate escalation of issues
• Solid understanding of legal terms and contract principles
• Ability to transfer and apply prior business and/or legal expertise
• Experience with developing service levels and incorporating them into both agreement and governance processes
• Proficiency in making sound, reasonably judgements
• Ability to understand business details of internal clients' objectives, and willing to research applicable legal best practices and apply as appropriate to the contract process
• Ability to understand the business objectives and independently resolve challenges to the business objectives
• Ability to conduct legal and other research
• Advanced proficient computer skills, including Word (i.e., redlining, tracking changes and formatting contracts) and preferable, Excel and ability to perform online research (required)

Preferred Skills

• ServiceNow and Jira experience (preferred)
• Agile Kanban experience (preferred)

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Required Experience

• 8 years' experience in IT corporate contracts
• Minimum of 4 6 years of experience drafting, negotiating, and executing IT Professional Services contracts
• Hands-on experience independently drafting, negotiating, and managing various contract types (T&M, Fixed Fee & Managed Services)
• Extensive experience negotiating complex agreements that incorporate risk mitigation measures (SLAs, KPIs) and contract governance procedures to ensure value capture
• Experience working directly with attorneys and/or other third parties in both advisory and negotiation capacities

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Education Requirements

• Bachelor's Degree, Law Degree, or Paralegal experience (required)

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Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

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About the Client

This client is a Fortune 100 global retail organization and the world's leading off-price apparel and home fashions company, operating more than 5,200 stores across ten countries under multiple iconic retail brands in the United States, Canada, Europe, and Australia. With a business model built on delivering quality, brand-name, and designer merchandise at prices typically 20 to 60 percent below full-price retail, this organization has created one of the most distinctive and enduring value propositions in global retail.

The company's product assortment spans apparel, footwear, accessories, home d cor, furniture, giftware, jewelry, and more curated through a dynamic buying strategy that keeps merchandise fresh and store visits exciting. Customers return repeatedly because they know that each visit may surface something unexpected a core feature of the off-price retail model that this company has perfected over decades.

Internally, the organization is known for offering a fast-paced, entrepreneurial environment where buyers, merchants, and retail professionals gain hands-on experience across a broad range of disciplines. The company's scale combined with its global footprint creates meaningful career pathways for motivated individuals in merchandising, operations, supply chain, corporate finance, marketing, and technology as well as legal, compliance, and IT contracts professionals.

For professionals who thrive in dynamic, commercially driven environments and want to work within a globally recognized retail brand with real market leadership and substantial career development opportunities, this is an organization worth serious consideration.

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About GTT**

GTT is an NMSDC-certified Minority Business Enterprise (MBE) headquartered in Portsmouth, New Hampshire. GTT is a subsidiary of Chenega Corporation, an Alaska-based company and one of the largest Alaska Native-owned corporations. An Inc. 5000 honoree and one of SIA's Best Staffing Firms to Work For, GTT connects professionals with Fortune 500 organizations across IT, engineering, construction, utilities, life sciences, financial services, and healthcare throughout the U.S. and Canada. We're committed to diverse, inclusive workplaces and to placing people in roles where they can do their best work.

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Job Number: 26-18871

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