Senior Office Assistant

Senior Office Assistant

Salary

$44,283.20 - $46,529.60 Annually

Location

Albuquerque, NM

Job Type

Full Time

Job Number

2601139

Department

City Clerk Office

Division

CC-City Clerk

Opening Date

07/01/2026

Closing Date

7/16/2026 11:59 PM Mountain

Bargaining Unit

NU

• Description
• Benefits
• Questions

Position Summary

Participate in processing, monitoring and maintaining documents regarding a variety of City programs in support of an assigned department or division; assist all professional staff with routine and/or clerical duties; maintain department filing systems records and databases; provide front counter assistance, including providing information on processes, guidelines, policies, procedures, and systems; and perform a variety of customer service duties relative to the assigned area of responsibility. Work directly with the public.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Essential and Supplemental Functions

ESSENTIAL FUNCTIONS: Essentialfunctions may include, but are not limited to the functions listed below. Mustbe able to perform the essential functions of the job with or without areasonable accommodation.

• Participate in processing, inputting, monitoring and maintaining documents regarding a variety of City programs in assigned area. Enter claims data into claims system. Process department mail.
• Assist all professional staff with routine and/or clerical duties; and to perform a variety of duties relative to the assigned area of responsibility.
• Maintain department filing systems, records and databases; develop, implement and modify filing systems.
• Prepare and proofread a variety of documents including general correspondence, fliers, memoranda and reports using Office Suite.
• Will work with Outlook, Excel, PowerPoint and other department related software and database systems.
• May prepare purchase requests and logs; order and maintain inventory of office supplies; order uniforms, books, magazines, pamphlets and various materials, supplies and equipment as needed.
• May process vendor invoices for payment; input information into the computer.
• Answer multi-line telephone; screen and route incoming calls; respond to complaints and inquiries in a timely and efficient manner; direct person or matter to the proper staff member, division or department.
• Provide front counter assistance, including providing information on processes, guidelines, policies, procedures, and systems.
• May assist with basic accounting duties.
• Prepare and maintain computerized records, rosters, lists, and logs; ensure information currency and accuracy; enter pertinent information into the computer.
• Maintain confidential records according to established rules and regulations. May work with IPRA related documents.
• May assist in the review, preparation and processing of payroll activities.
• May assist in the coordination of travel arrangements.
• May lead lower level clerical staff.

SUPPLEMENTAL FUNCTIONS:

• Perform related duties and responsibilities as required.
• May proctor a variety of tests, create accounts and passwords for exams and skills training; maintain testing equipment and facilities for the testing environment.
• May schedule testing, distribute test scores and provide information regarding testing requirements to testers.
• May respond to public inquiries received from 311 call center tickets; provide information as requested within the area of assignment.
• Scheduling meeting rooms as needed
• May distribute and scan mail to associated units with the department.

Minimum Education, Experience And Additional Requirements

Education directly related to the minimum requirements below may be substituted for experience on a year for year basis.

High school diploma or GED; and

Three (3) years of clerical or office assistant experience.

ADDITIONAL REQUIREMENTS:

Possession of a valid New Mexico Drivers License or the ability to obtain by date of hire.

Possession of a City Operators Permit (COP) within six (6) months from date of hire.

Working Conditions

Environmental:

Office environment; exposure to computer screens.

Physical:

Essential and supplemental functions may require maintaining physical condition necessary for sitting for prolonged periods of time; extensive use of computer keyboard; moderate lifting.

Total Rewards. Total You.

The City of Albuquerque takes pride in offering our employees one of the most attractive Total Rewards packages in New Mexico. In addition to competitive salaries, the City provides benefit options for health, pharmacy, dental, vision, life, disability, and much more. The City also has pre-tax savings plans for healthcare, childcare, and parking. Employees participate in the state's public retirement system (PERA), with the City paying up to 75 percent of the employee's contribution. That's higher than any other contribution rate in the state of New Mexico!

Paid holidays? Check

Paid parental leave? Check

Paid birthdays off? Check

Vacation and sick leave starting Day 1? Check and check

Our people matter and we prioritize physical, mental, and financial wellbeing. With resources such as onsite and mobile medical clinics, an employee assistance program that encourages work-life balance, and tuition assistance and professional development pathways, the City is committed to equipping our employees with tools to better their lives and grow their careers while serving their community.

Total Rewards - City of Albuquerque

Fire Department

Albuquerque Police Department

01

Do you possess a valid New Mexico Drivers License, or have the ability to obtain by date of hire (attach a copy of your Drivers License)?

• Yes
• No

02

Select the highest level of successfully completed related education as identified by the minimum requirements (if applicable, attach supporting degree or transcripts).

• No High School Diploma
• High School Diploma or GED
• Non/degree accredited- Some College
• Associates
• Bachelors
• Masters
• Juris Doctorate
• Doctorate

03

Select the number of years of work experience you possess which relates to the minimum requirements, if applicable, add verifiable time in a temporary upgrade status and/or volunteer experience when selecting number of years.

• No experience
• 1 to less than 6 months
• 6 to less than 12 months
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years to less than 11 years
• 11 years to less than 12 years
• 12 years to less than 13 years
• 13 or more years

Required Question

Employer City of Albuquerque

Address 400 Marquette N.W.

Albuquerque, New Mexico, 87103

Phone 505 768-3700

Website http://CABQ.GOV