Why This Role Exists
The F&I Office is where a car deal actually makes money. It is the moment a shopper becomes a buyer, where the right loan, the right products, and the right presentation turn a thin deal into a profitable one or leave thousands of dollars on the table. Get it right and the dealer wins, the buyer trusts the process, and the lender keeps saying yes. Get it wrong and profit, compliance, and trust all walk out the door.
But the deal is not finished when the customer signs. It is finished when the lender funds it and the paperwork holds up. Every missing signature, wrong disclosure, or out-of-order document turns into a funding delay, a chargeback, or a lawsuit the dealer never saw coming. Clean, compliant contracts protect the dealer''s cash flow and the dealer''s name.
A2Z Sync is an Amazon partner and AI-native platform that runs digital retailing, desking, F&I, and e-signature for dealerships processing $2B+ in vehicle transactions every year. We are rebuilding the F&I experience as a single, AI-native workflow that spans lender matching and submission, a smart menu that recommends the right products on every deal, and a contract management system that guards the full deal jacket from first signature to lender funding. This is the Sr. Product Manager-Technical role at the center of that work.
Scope & Scale