Senior Program Manager

The Senior Program Manager drives execution of Avalara's most critical projects across the company. You will lead programs that improve performance, accelerate growth, and increase operational efficiency. The Senior Program Manager brings structure to complex work, aligns leaders and teams, and ensures programs deliver measurable outcomes. You will support mergers and acquisitions by leading integration efforts to ensure successful business and operational agreement.

Responsibilities

• Lead programs that move Avalara's priorities, ensuring understanding, clear plans, and measurable outcomes
• Build and manage program plans by defining scope, milestones, dependencies, and success metrics across multiple teams
• Guide execution by aligning team members, removing blockers, and ensuring programs achieve on time results
• Partner with senior leaders to define program goals, develop recommendations, and translate strategy into execution
• Establish and run program operating rhythms that create visibility, accountability, and action across teams
• Identify risks and resolve issues by managing trade-offs, escalations, and priorities with
• Support mergers and acquisitions by leading integration execution, ensuring agreement across systems, and teams
• Use AI tools (such as n8n and similar workflow automation platforms) to improve program workflows, improve reporting, accelerate analysis, and enhance decision-making

Required Qualifications

• Bachelor's degree or equivalent experience in business, information management, or a related field such as operations or technology
• 8+ years of experience in program management, product management, or change management
• Lead large programs with measurable growth
• Program management skills, including planning, dependency management, and risk management
• Experience driving change and influencing team members in a matrixed organization
• Translate strategy into clear plans, actions, and outcomes
• Experience working with senior leaders and presenting to executive audiences
• Proficiency with program and collaboration tools (such as Smartsheet, Jira, Confluence, and Microsoft PowerPoint and Excel)
• Demonstrated experience using AI tools to improve workflows, automate processes, and enhance decision-making (such as n8n or similar automation platforms)

Preferred Qualifications

• PMP (Project Management Professional) certification or equivalent
• Experience supporting mergers and acquisitions, including integration execution
• Experience in a corporate program management office (PMO) or similar strategic function
• Advanced experience using AI tools to automate workflows, create insights, and improve program delivery
• Experience working in high-growth environments
• Experience in a SaaS (Software as a Service) company
• Familiarity with financial, operational, or product metrics used to measure performance

Avalara Success Traits

• Ownership – Takes responsibility for program outcomes, drives projects from start to finish
• Curiosity – Asks questions and challenges assumptions,
• Adaptability – Adjusts quickly to changing priorities

AI is embedded in our workflows, decision-making, and products.  Success here requires embracing AI as an essential capability.

• You’ll bring experience using AI and AI-related technologies, ready to thrive here.

• You’ll apply AI every day to business challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers.

• You’ll grow with AI by staying curious about new trends and best practices, and by sharing what you learn so others can benefit too.

Total Rewards 

In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. 

Health & Wellness 
Benefits vary by location but generally include private medical, life, and disability insurance. 

Inclusive culture and diversity 
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. 

We’re defining the relationship between tax and tech.

We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over 6.6 million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world.

We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too.

We’re An Equal Opportunity Employer

Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.