Agile Programming Methodologies, Alliance/Partner Management, Budget Management, Budgeting, Business Architecture, Business Operations, Business Transformation, CRM Integration, Capacity Management, Communication Skills, Compensation Management, Computer Science, Continuous Improvement, Cost Reporting, Cross-Functional, Customer Experience, Customer Relationship Management (CRM), Documentation, Ecosystems, Financial Management, Financial Risk Management, Forecasting, Geography, Information Technology & Information Systems, Insurance, Leadership, On Call, Presentation/Verbal Skills, Program Management Professional (PgMP), Program Planning, Project Management Certification, Project Management Professional (PMP), Project/Program Management, Resource Management, Risk Management, Salesforce.com, Scrum Project Management and Software Development, Staff Requirements, Strategic Planning, Team Player, Telehealth, Test Design, Variance Analysis, Vendor/Supplier Management, Willing to Travel
Overview
Senior Program Manager - Salesforce Program Delivery
Location: Hybrid (Minnesota - Nicollet Mall, Minneapolis or Centre Point, Roseville, MN; Colorado - 3500 Blake St, Denver, CO)Employment Type: ContractWork Model: Hybrid (Onsite Tuesday-Thursday) with remote consideration for qualified candidates
Are you a seasoned Program Manager who thrives on bringing structure to complex initiatives and aligning business and technology teams toward a common goal? Trissential is hiring a Sr Program Manager- Salesforce Program Delivery to join our client''s team and drive the successful execution of enterprise-scale Salesforce initiatives. This is an opportunity to lead highly visible Salesforce and related programs, influence executive stakeholders, and help shape strategic business outcomes.
What''s in It for You?
- Lead large-scale Salesforce programs directly impacting strategic transformations impacting business operations and customer experience
- Partner with executives, business stakeholders, architects, vendors, and technology teams to influence strategic decisions
- Own program governance, financial oversight, risk management, and delivery execution across multiple workstreams
- Work in a collaborative, highly cross-functional environment where facilitation, leadership, and communication are valued
- Lead a multi-year Salesforce transformation central to modernizing customer and revenue operations
- Operate at both strategic and execution levels, driving program outcomes while maintaining leadership visibility
- Enjoy a stable schedule with regular business hours, no on-call responsibilities, and minimal travel requirements
Your Role & Responsibilities
Program Planning & Execution
- Define and manage program scope, objectives, milestones, schedules, and delivery roadmaps
- Develop and maintain integrated program plans and executive-level reporting
- Influence strategic direction of Salesforce initiatives in partnership with executive stakeholders
- Accountable for program-level outcomes across scope, schedule, financials, and business value realization
Salesforce Delivery Coordination
- Partner with Salesforce product owners, business stakeholders, vendors, architects, and delivery teams
- Support successful execution across requirements, design coordination, testing, release planning, deployment readiness, and stabilization activities
- Ensure risks, decisions, dependencies, and business impacts are documented and communicated effectively
Financial & Resource Management
- Manage program forecasting, budget tracking, variance reporting, and cost oversight
- Coordinate internal resources and external vendor staffing requirements
- Monitor resource constraints and capacity planning to keep delivery efforts on track
Stakeholder & Leadership Engagement
- Facilitate steering committees, executive updates, status reviews, planning sessions, and decision forums
- Act as the central point of coordination between technology teams, business stakeholders, leadership, and vendors
- Drive clarity around ownership, action plans, decisions, and next steps
Risk, Issue & Dependency Management
- Identify and proactively manage program-level risks, issues, assumptions, and dependencies
- Escalate concerns related to scope, schedule, budget, quality, resources, or business readiness
- Track mitigation plans through resolution and ensure accountability across all stakeholders
Governance & Reporting
- Deliver concise, executive-ready communications and status reporting
- Support adherence to established project and program management standards
- Promote consistent delivery governance, documentation practices, and operational excellence
Skills & Experience You Should Possess
- 8+ years of program and/or project management experience leading complex business and IT initiatives
- Demonstrated experience delivering enterprise Salesforce programs or projects
- Strong understanding of the Salesforce delivery lifecycle, including release planning, testing, business readiness, and deployment activities
- Experience managing multiple workstreams, dependencies, budgets, timelines, and stakeholder groups simultaneously
- Exceptional executive communication and presentation skills
- Strong financial management experience including forecasting, budgeting, variance analysis, and resource planning
- Experience facilitating cross-functional teams and driving alignment without direct authority
- Proven vendor management and third-party coordination experience
- Strong risk management, issue management, dependency tracking, and governance capabilities
- Ability to thrive in ambiguous environments while creating structure and maintaining momentum
Bonus Points If You Have
- Experience supporting Salesforce implementations, enhancements, integrations, or CRM transformation initiatives
- Experience managing managed service transitions or large enterprise CRM programs
- Previous experience working within highly matrixed enterprise environments
- Exposure to Agile, Scrum, SAFe, or hybrid delivery methodologies
- Experience presenting to executive leadership and steering committees
- Salesforce ecosystem knowledge and familiarity with platform architecture concepts
Education & Certifications You Need
- Bachelor''s degree in Business, Information Technology, Computer Science, Project Management, or a related field preferred
- PMP (Project Management Professional) certification preferred
- PgMP certification preferred
- Agile, Scrum, or SAFe certifications are a plus
- Salesforce-related certifications are beneficial but not required
What We Offer
At Trissential, we believe exceptional professionals deserve exceptional opportunities. By joining our client''s team, you''ll have the chance to work on high-visibility enterprise initiatives while collaborating with experienced business and technology leaders.
- Competitive Compensation -$81-$91 per hour. Final compensation is determined based on skill alignment, years of experience, and fair, market-based rates by geography.
- Comprehensive Benefits for you and your dependents - Medical, dental, vision, free tele-health, HSA with company contribution, life and disability insurance, and 401k with matching
- Paid Time Off - Offer paid time away from work
- Hybrid Flexibility - Work onsite Tuesday through Thursday while maintaining flexibility on other days
- Leadership Exposure - Engage directly with executives, key stakeholders, and enterprise decision-makers
- Career Growth Opportunities - Expand your experience managing large-scale Salesforce and business transformation initiatives
- Collaborative Team Environment - Join a culture focused on partnership, accountability, continuous improvement, and shared success
- Minimal Travel Requirements - Limited travel expectations of approximately 1-2 business-related trips annually
This role is only open to candidates who are authorized to work in the United States.
Ready to be part of something exciting?
If you''re a strategic Program Manager with enterprise Salesforce experience who enjoys leading large-scale initiatives, influencing stakeholders, and driving meaningful business outcomes, we''d love to hear from you. Apply today and take the next step in your career with Trissential.