Senior Sales Manager

Wage: $120K - $127K yr + incentive. 

WHO WE ARE

LUMA Hotel San Francisco is the next generation lifestyle experience.  Our world outlook is modern, aware, dynamic and energized.  Our location is the new heart of San Francisco the Mission Bay neighborhood.  Oracle Park, Chase Center, tech/ biotech and the waterfront are all at our doorstep.  Are you our next bolt of energy?

THE ROLE

Responsible for soliciting and servicing business in the hotel in accordance with the marketing plan and assigned market segments.  Generates a high profile and quality perception in the market place.  

WHAT YOU'LL DO:

• Meet or exceed pre-determined group booking goals for guest room revenue; meet or exceed budgeted costs and revenue on a monthly average with the liberty to negotiate as needed within established guidelines yet maintaining the overall revenue goals
• Prospecting all markets for group sales business SMERF & Corporate

• Ensure all booking funnel leads are being entered into Delph

• Ensure all leads are being responded to

• Update the status of all lead

• Handle all citywide convention group blocks

• Improve and maintain cycle time reporting to under 8 hours  

• Solicit new and repeat guest room business. Maintain client base of key accounts and conventions 
• Prospect and develop venues that will support group rooms capture
• Maintain active liaison with competitors regionally through personal contacts, professional and industry associations.
• Have acquired knowledge with the ability to upsell clients, while promoting a level of service parallel to the luxury stature of the facility
• Follows up on the progress of clients booked, such as room night pick up, with the Group Housing Coordinator to ensure maximum occupancy
• Follow up on bookings and solicit repeat business
• Represent hotel in community affairs and industry related events
• Train and supervise the staff, specifically the Sales Coordinator

WHAT WE LOOK FOR:

• Minimum 5 years of experience in a sales position of similar capacity of 7000 sq. ft. meeting space and 299 rooms required
• Bachelor's degree preferred or equivalent combination of education and experience 
• Must have strong business communication and presentation skills, both verbal and written
• Talk and listen to clients, demonstrating excellent sales skills by knowing and selling product in a professional and courteous manner
• Experience with Delphi software and Infor HMS PMS preferred 
• May be required to work varying schedules to include nights, weekends, and holidays
• Ability to be carrying/lifting up to 25 pounds, frequent kneeling, pushing, pulling, lifting and occasional ascending or descending ladders, stairs and ramps. 

PERKS

At LUMA Hotel, we want you to be well and thrive. Our benefits package includes:

• Vacation, Holiday, and Sick pay
• Medical/Dental/Vision (with opt. out option)
• Life Insurance
• AD&D
• 401(k) – 4% Match
• Discount programs
• Voluntary Long-Term Disability
• Voluntary Short-Term Disability
• Voluntary Hospital Insurance, Voluntary Critical Illness Insurance, Voluntary Accident Insurance
• Shoes for Crews
• Commuter Program
• Meal Stipend 
  
  

LUMA San Francisco is an Equal Opportunity Employer.  All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to carolina.perdomo@lumahotelsf.com or call 415-757-1421 to let us know the nature of your request.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.