Senior Vendor Manager - Amazon Liquidations, Amazon B2B Recommerce

Welcome to the Worldwide Returns & ReCommerce, (WWRR) organization at Amazon.com. We aspire to achieve zero cost of returns and zero product waste through innovative new liquidation channels, optimizing our existing channels, donating the right products to people in need, and reducing our reliance on recycling.

In this role, as Sr. Vendor Mgr, Liquidations, you be responsible for building and managing the liquidations businesses for Amazon ReCommerce. This requires vendor management experience and business development acumen with a heavy reliance on using data to drive the business forward. We are looking for a strategic leader with strong vendor management, program management,and financial acumen to find new opportunities and scale existing liquidation business in North America.

The leader will own the P&L for an assigned program/vendor cohort, analyze key financial metrics such as revenue, margin, and cost structures to make strategic decisions that drive growth. Lead complex, independent negotiations with vendor leadership (including C-suite stakeholders) to improve terms and build lasting partnerships that support long-term strategy.

Develop and execute 2-3 year vision plans informed by market research, competitive analysis, and customer insights, identifying opportunities for growth, customer acquisition, and brand building across your cohort.

Collaborate cross-functionally with teams such as finance, legal and product to clear blockers, align on priorities, and deliver scalable process improvements that raise the bar for operational excellence.

Leverage generative AI tools and deep-dive data analysis to diagnose business health, uncover root causes, and generate actionable recommendations that enhance the customer experience and category performance. This is an opportunity to build something truly meaningful inside Amazon.

Key job responsibilities

• Owning the new Liquidation channels business and financial performance, input, defect metrics.
• Owning the commercial agreements with liquidation vendors.
• Account Management and Program Management of Liquidation Channels.
• Making business decisions to optimize recovery across channels.
• Improving customer experience for buyers.
• Identifying industry trends and identifying the right vendor partners to support the strategic goals and objectives
• Setting goals and strategic direction for the business, ensuring alignment with broader business goals and vision.
• Representing Amazon when meeting with senior executive teams from top vendors and building long term strategic relationships.
• Conducting Request for Proposal (RFP) or strategic negotiations on behalf of Amazon with our external vendors/buyers.
• Represent your business with senior leadership at business reviews.
• Work cross-functionally with Product Owners, Tech, Business, Finance and Operations partners
• Resolving barriers and issues to improved recovery and customer experience

A day in the life

You will get the opportunity to work cross-functionally with Operations, Finance, Product, Tech organizations. You will also get to work with external vendors, who are business-2-business (B2B) buyers. Your work is dynamic in nature, and challenges your think big and problem solving skill sets. We have big true north goals, where you work daily on finding ways to proactively achieve them. Lastly, you will dive deep into business performance, input and defect metrics for your business to find ways to drive continuous improvement.