Reports To: FARM Manager
Classification: Full Time, Hourly, Non-Exempt
Job Summary:
FARM Restaurant at Carneros Resort and Spa is seeking an enthusiastic and skilled Part-Time Server to join our team. This role offers the opportunity to provide exceptional service in a Forbes environment, where every guest interaction is an opportunity to create memorable experiences. The ideal candidate will have a passion for hospitality, a keen eye for detail, and the ability to deliver personalized service in a fast-paced, luxury setting.
Key Responsibilities:
- Provide attentive, personalized service to guests, ensuring their dining experience exceeds expectations.
- Guide guests through the menu, making recommendations for food and wine pairings based on preferences and seasonal offerings.
- Maintain a thorough knowledge of the restaurant’s menu, including wine and beverage offerings.
- Ensure the cleanliness and organization of the dining area, including tables, linens, and utensils, to maintain a polished, luxury atmosphere.
- Uphold Forbes luxury service standards by providing anticipatory and respectful service at all times.
- Collaborate with kitchen staff and other team members to ensure smooth operations and timely service.
- Handle guest concerns with professionalism, ensuring satisfaction and timely resolutions.
- Take and process orders accurately, ensuring all dietary restrictions and preferences are addressed.
- Assist with special events, private dining experiences, and seasonal promotions.
- Follow all health, safety, and sanitation guidelines to maintain a safe and clean working environment.
Preferred Qualifications:
- Previous experience in a fine dining or luxury hospitality setting, preferred but not required.
- Strong communication skills and the ability to engage guests with enthusiasm and professionalism.
- Ability to work efficiently in a high-energy, fast-paced environment while maintaining a focus on quality service.
- Knowledge of Napa Valley wines and culinary offerings is a plus.
- Team player mentality with a dedication to maintaining high service standards.
- Flexibility to work evenings, weekends, and holidays as needed.
Physical Requirements:
- Ability to stand and walk for extended periods.
- Ability to lift up to 25 pounds as needed.
- Capability to navigate the resort’s expansive property as applicable.
Total Compensation
- Medical, Dental & Vision Insurance
- Health and Dependent Care FSA Options
- Life Insurance, Short-Term Disability and Long-Term Disability
- Critical Illness, Cancer, Hospital Indemnity and Accident Supplemental Insurance
- 401k with Employer Match
- Paid Time Off (PTO) & Sick Leave