Job Description: ServerCompany Overview Welcome to Jack & Ginger's—the luck o' the Irish, deep in the heart of Texas. We're an Austin-Irish pub boasting 82+ beers on tap, Irish Whiskey Towers, and delicious food. Located in the thick of the Domain's new entertainment district Rock Rose, Jack & Ginger's is the perfect place to chill with a happy-hour pint, or catch hours of endless soccer matches on the weekend. Job Summary We are looking for an energetic, attentive cocktail waitress who is committed to providing a high-quality experience to our customers. The cocktail waitress’s responsibilities include speaking with customers, taking drink and food orders, making recommendations, processing payments, and ensuring that customers’ needs are met and they have an excellent time. You should be a skilled multi-tasker with a passion for customer satisfaction and knowledge of our menus. To succeed as a cocktail waitress, you should be friendly, proactive, and efficient. Cocktail waitresses should also be passionate about the food, drinks, and hookah they serve to create a fun, enjoyable experience for every customer. Responsibilities
- Create a clean and healthy space front and back of house
- Communicate clearly with coworkers and guests
- Works well with others
- Cleanliness of bathrooms and storage areas
- Perform serving, cleaning, or stocking duties
- Provide outstanding customer service at all times
Qualifications
- Previous bar/restaurant experience preferred
- ServeSafe or Food Handler’s Certification, or willing to obtain
- TABC Certification or willing to obtain one
- Strong customer service and interpersonal communications skills
- Works well with others
- Excellent conflict resolution skills
- Able to work in a fast-paced environment
- Must have a courteous, friendly and professional demeanor
Benefits/Perks
- Free Parking
- You will get to work with a friendly & great team
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
The Union Venture Group has 40 years of combined experience in the food and beverage industry, with over 20 successful projects created, designed, and built in both the Austin, Houston, and Dallas markets along with Fort Collins, CO. The owners/CEOs launched their hospitality business from humble beginnings seventeen years ago. The entrepreneurs’ first concept debuted in Austin, and their immediate success allowed them to grow at a rapid pace. Our now burgeoning business is the epitome of a start-from-scratch success story, mainly due to their clear knack for creating concepts that cater to specific demographics in certain regions within different metropolitan areas.
We hold a high standard for our concepts and our employees. Our Employees are a very important part of the company. They are highly dedicated to serving our customers. Our success in maintaining the high quality our customers have come to expect is only possible because of the people we hire.