Service Delivery Manager

Job Description

Service Delivery Manager

Chennai, Tamil Nadu

Job Summary

Job Title: SailPoint IIQ Developer - Lifecycle Management & Integration

Location: [NOIDA/Chennai]

Department: Identity & Access Management / IT Security

Employment Type: [Full-Time]

Job Summary:

We are seeking a skilled SailPoint IdentityIQ Developer with hands-on experience in Lifecycle Management, BeanShell scripting, and application onboarding using REST APIs, web services, and databases. The ideal candidate will be responsible for implementing and maintaining identity governance solutions, managing access certifications, and troubleshooting provisioning workflows.

Key Responsibilities

Key Responsibilities:

• Lifecycle Management:
• Design and implement identity lifecycle processes (Joiner, Mover, Leaver).
• Develop and maintain provisioning workflows and rules.
• Application Onboarding:
• Integrate applications using REST APIs, SOAP Web Services, and JDBC connectors.
• Configure and customize connectors for various target systems.
• Rule & Policy Development:
• Write and maintain BeanShell scripts for rules, policies, and workflows.
• Implement custom logic for identity attributes, provisioning, and access control.
• Campaign Management:
• Launch and manage access certification campaigns.
• Monitor campaign progress and ensure timely completion.
• Aggregation & Synchronization:
• Configure and manage aggregation jobs for identity data collection.
• Ensure data accuracy and consistency across systems.
• Troubleshooting & Support:
• Investigate and resolve request failures, provisioning errors, and workflow issues.
• Provide support for approval processes and escalation paths.
• Documentation & Collaboration:
• Maintain technical documentation for configurations, scripts, and integrations.
• Collaborate with cross-functional teams including security, compliance, and application owners.

Skill Requirements

Required Skills & Qualifications:

• 3+ years of hands-on experience with SailPoint IdentityIQ.
• Strong proficiency in BeanShell scripting and Java.
• Experience with RESTful APIs, SOAP, and database integrations.
• Deep understanding of Identity Lifecycle Management and Access Governance.
• Familiarity with campaign management, certifications, and role-based access control (RBAC).
• Ability to troubleshoot complex provisioning and workflow issues.
• Excellent communication and documentation skills.

Other Requirements

Preferred Qualifications:

• SailPoint IIQ Certification.
• Experience with cloud identity platforms (e.g., Azure AD, Okta).
• Knowledge of ITIL processes and security compliance standards (e.g., SOX, GDPR).

Apply now

Information at a Glance

Why HCLTech?

At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.

HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.