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Service & Field Support Specialist - Mechanical Seals

Freudenberg
  • Houston, Texas
    17 days ago

    Job Description

    Working at Freudenberg: We will wow your world!

    Responsibilities:

    • Perform on-site installation, removal, troubleshooting, and maintenance of mechanical seals and seal support systems
    • Support customers during commissioning/startup and shutdown of pumps, compressors, and other rotating equipment.
    • Investigate and resolve seal failures and equipment performance issues in partnership with Reliability, Claims, and Sales teams.
    • Conduct root cause analysis and implement corrective actions for seal-related issues in the field.
    • Deliver hands-on training to end users on mechanical seal operation, maintenance, and troubleshooting.
    • Identify recurring service trends and communicate insights to internal teams to drive continuous improvement.
    • Serve as the technical, customer-facing resource for complex service challenges at industrial sites.
    • Support aftermarket sales efforts by recognizing new opportunities during site visits.

    Qualifications:

    • Direct experience with mechanical seal installation, removal, and troubleshooting (required).
    • 5–10 years in a field service, maintenance, or rotating equipment role.
    • Strong mechanical aptitude; vocational training or technical certifications preferred.
    • Familiarity with pumps, compressors, and other rotating equipment.
    • Skilled in real-time problem-solving and independent fieldwork with minimal supervision.
    • Excellent communication skills and customer-focused mindset.
    • Proficiency with Microsoft Office (Outlook, Word, Excel) and basic reporting.
    • Ability to meet physical and travel requirements (up to 75%, lift 50 lbs., industrial environments).

    The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

    EagleBurgmann Industries LP

    Numbers & Facts

    LocationHouston, Texas
    IndustryMedical Devices and Supplies
    Company Size10,000 employees or more
    Websitehttps://www.freudenberg.com/careers

    About Company

    Freudenberg – ein globales Technologieunternehmen mit rund 48.000 Mitarbeitenden in rund 60 Ländern und einem Umsatz von mehr als 8,8 Milliarden Euro im Jahr 2020. Hauptsitz der Unternehmensgruppe ist Weinheim, inmitten der Metropolregion Rhein-Neckar. Soweit die Zahlen und Fakten. Doch was treibt uns an? Es ist der Exzellenzanspruch, mit dem wir unsere Kunden voranbringen. Die Branchenvielfalt, die immer neue Anwendungen ermöglicht. Die Innovationskraft, die auf unserer langjährigen Material-, System- und Technologiekompetenz basiert und von vielfältigen Teams inspiriert wird. Die Werte, die uns seit rund 170 Jahren leiten. Und der feste Wille, Verantwortung für Umwelt und Gesellschaft zu übernehmen. All das macht uns aus.

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