Service to Sales Advisor at Westshore Mazda

Morgan Auto Group

Tampa, Florida

JOB DETAILS
SKILLS
Automotive Industry, Automotive Sales, Call Centers, Computer Skills, Continuous Improvement, Customer Experience, Customer Relationship Management (CRM), Customer Support/Service, Dental Insurance, Detail Oriented, Documentation, Environmental Work, Financial Management, Health Insurance, Life Insurance, Organizational Skills, Performance Analysis, Performance Metrics, Record Keeping, Sales, Telephone Skills, Time Management, Top Sales Rep, Vision Plan
LOCATION
Tampa, Florida
POSTED
10 days ago

Westshore Mazda is hiring now for Service to Sales Advisor! Do you like a fast-paced environment that rewards you for your effort? Do you want to be a part of a team that is breaking records and having fun while doing so? Is it time to make career change that will be exciting and lucrative? Are you an outgoing person who likes to solve people’s issues? Come join our team in Tampa, Florida. We offer our associates a team environment, great benefits and ongoing training and support. Apply TODAY! We are looking for TOP NOTCH performers to join our growing team! VIP sales experience is preferred.

 

We are looking for:

  • High Energy and Self-motivated with a positive attitude
  • Good customer service skills and work ethic
  • Goal oriented and high energy
  • Basic computer skills and the ability to follow a process
  • Willingness to learn
  • Strong understanding of equity mining tools
  • Organized and process-driven

In addition to competitive pay and monthly performance bonuses, we offer our full-time associates the following Benefits:

·        Major Medical Insurance, Dental and Vision Insurance

·        Long and Short-Term disability

·        Life Insurance

·        Paid time off

·        401k with company participation

·        Professional work environment, with job training and advancement opportunities

Responsibilities and Qualifications:

  •      Previous car sales experience ideal but not required
  •       Must Be Professional with a confident attitude 
  •       Knowledge of telephone, text and email techniques and etiquette
  •       Ability to work service drive traffic daily
  •      Strong customer service and phone skills
  •      Efficient with Time management to be able to make a minimum of 100 call per day
  •        Organized, self-motivated, enthusiastic and detail-oriented
  •       Positive, flexible and process-oriented
  •    Ability to converse with customers to discuss needs and direct appropriately within the dealership
  •     Possess strong organizational, follow-up, Accurate record keeping
  •       Ability to active listening and deliver 110% customer experience
  •         Speak clearly and persuasively in positive or negative situations
  •       Quick thinker and learner
  •      Previous call center experience (an asset but not required)
  •        An interest in the automotive industry
  •        Able to thrive in a fast paced, changing environment
  •    Enjoy providing customer enthusiasm
  •     Continuous Improvement Collaborate with Team Members Attentiveness

What you'll do:

  • Monitor service appointments and identify equity opportunities 
  • Approach service customers about trade-in and upgrade options
  • Present payment comparisons and upgrade solutions
  • Work closely with Sales and Finance Managers
  • Track performance metrics and hit monthly exchange goals
  • Maintain strong follow-up and CRM documentation 

Come learn more about what we offer at the ever-growing Morgan Auto Group family of car dealerships. It's a truly unique organization with endless career potential.

*See hiring manager for details

About the Company

M

Morgan Auto Group