ServiceNow Client Software Distribution (CSD) Developer

Job Title: ServiceNow Client Software Distribution (CSD) Developer

Experience: 6-8 years

Duration: 6 months

Location: Beachwood, OH

Type: Contract

Rate: $70 to $80

Job Summary

We are seeking an experienced ServiceNow CSD Developer to design, implement, and support Client Software Distribution (CSD/CSD 2.0) capabilities on the ServiceNow platform. The role will focus on automating software deployment and removal across Windows, macOS, and Linux endpoints through integration with MECM/SCCM, Microsoft Intune, Jamf, Tanium, and other endpoint management platforms.

Required Skills and Experience

ServiceNow Development Expertise: 3-5+ years of hands-on ServiceNow development experience with strong proficiency in JavaScript/GlideScript, Business Rules, Script Includes, Flow Designer, Orchestration, IntegrationHub, and Catalog/Request workflows.

CSD Experience: Demonstrated hands-on implementation of Client Software Distribution (CSD or CSD 2.0) including package creation, scheduling, agent management, workflow integration, and troubleshooting deployment failures.

Integration Skills: Proven ability to integrate ServiceNow with external systems via REST/SOAP APIs, MID Server, and IntegrationHub spokes-especially MECM/SCCM, Intune, Jamf, or equivalent endpoint management tools.

Endpoint Management Knowledge: Familiarity with the backend of deployment tools (e.g., SCCM Collections, Intune App Packaging, Jamf policies, device targeting, and deployment mechanisms).

Scripting Skills: Advanced JavaScript/GlideScript skills and familiarity with PowerShell or Bash for deployment scripts and automation.

Platform Architecture: Familiarity with ServiceNow platform architecture and related applications: ITSM, CMDB/CSDM, Service Catalog, and their relationships with CSD and deployment data.

Problem-Solving Skills: Strong analytical and troubleshooting skills with the ability to debug deployment failures at scale and implement automated remediation logic.

Collaboration & Communication: Good communication and collaboration skills for working with endpoint management, desktop engineering, ITSM, security, and IT operations teams.

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