We are seeking an experienced ServiceNow Testing Consultant/QA professional for a 12-month contract role based in Downtown Chicago, Illinois. In this position, you will provide quality assurance and testing expertise across ServiceNow implementations and enhancements, with a focus on the Automated Test Framework (ATF).
Responsibilities
- Develop and execute automated tests using the ServiceNow Automated Test Framework (ATF)
- Support quality assurance activities across ServiceNow implementations and enhancements
- Test and validate functionality across multiple ServiceNow modules including Control Testing, Incident Management, Issues Management, and Policy Management
- Conduct testing for Risk and Control Self-Assessment (RCSA), Risk Appetite Metrics (RAMS), and Enterprise Risk Identification modules
- Perform compliance testing and validation within the Governance, Risk, and Compliance Management (GRCM) tooling environment
- Test operational risk events, loss events, and risk acceptance/risk treatment workflows
- Collaborate with implementation teams to ensure quality standards are met throughout the development lifecycle
Qualifications
- Required
- Proven experience as a ServiceNow test professional
- Strong expertise in ServiceNow Automated Test Framework (ATF)
- Hands-on experience testing ServiceNow GRC (Governance, Risk, and Compliance) modules
- Knowledge of Control Testing, Incident Management, Issues Management, and Policy Management modules
- Experience with Risk and Control Self-Assessment (RCSA) and compliance testing