Job Description
Experience Required:
- 7+ years of hands-on experience in Siebel CRM Technical System Administration (Windows and Unix environments).
- Strong background in CRM system administration, maintenance, and troubleshooting.
Key Responsibilities:
- Administer, configure, and maintain Siebel CRM systems across Windows and Unix platforms.
- Perform system monitoring, performance tuning, and optimization of Siebel CRM applications.
- Collaborate with BI teams on Informatica integration for Siebel data workflows.
- Manage user access, security roles, and permissions within Siebel CRM.
- Execute system upgrades, patches, and migrations while ensuring minimal downtime.
- Troubleshoot and resolve technical issues related to Siebel CRM infrastructure.
- Automate repetitive tasks using scripts (Shell, Perl, PowerShell) for system efficiency.
- Work closely with developers and business teams to support CRM enhancements.
- Maintain system documentation, backup, and disaster recovery plans.
Technical Skills (Must Have):
- Siebel CRM Administration (Installation, Configuration, Maintenance)
- Windows & Unix/Linux Server Management
- Informatica ETL Integration (for BI/data workflows)
- Performance Monitoring & Troubleshooting
- Scripting (Shell, Perl, PowerShell)
- Database Knowledge (Oracle, SQL)
Preferred Skills:
- Experience with Siebel Open UI, Workflows, and Business Services.
- Knowledge of cloud-based CRM migration (Siebel to Oracle CX, Salesforce, etc.).
- Familiarity with ITIL processes (Incident/Change Management).
Soft Skills:
- Strong problem-solving and analytical abilities.
- Excellent communication and collaboration skills.
- Ability to work in a fast-paced, cross-functional environment.
Numbers & Facts
| Location | New York Mills, NY (Remote) |
| Salary | $65–$70 Per Hour |
Skills
Analysis Skillsunmatched
Business Intelligenceunmatched
Business Servicesunmatched
Change Managementunmatched
Cloud Computingunmatched
Communication Skillsunmatched
Cross-Functionalunmatched
Customer Relationship Management (CRM)unmatched
Customer Relationship Management (CRM) Systemsunmatched
Data Recoveryunmatched
Database Extract Transform and Load (ETL)unmatched
Disaster Recoveryunmatched
Documentationunmatched
ITIL (IT Infrastructure Library)unmatched
Identify Issuesunmatched
Incident Managementunmatched
Informaticaunmatched
Linux Operating Systemunmatched
Microsoft Windows Operating Systemunmatched
Microsoft Windows System Administrationunmatched
Oracleunmatched
Oracle Databaseunmatched
Performance Analysisunmatched
Performance Tuning/Optimizationunmatched
Perl Programming Languageunmatched
Problem Solving Skillsunmatched
Salesforce.comunmatched
Siebelunmatched
Software Patchesunmatched
Systems Administration/Managementunmatched
Systems Maintenanceunmatched
Team Playerunmatched
Unix Operating Systemsunmatched
Unix Shell Programmingunmatched
User Interface/Experience (UI/UX)unmatched
Windows PowerShellunmatched
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