Siebel CRM Administrator

Macpower Digital Assets Edge Private Limited

New York Mills, NY(remote)

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JOB DETAILS

SALARY

$65–$70 Per Hour

SKILLS

Analysis Skills, Business Intelligence, Business Services, Change Management, Cloud Computing, Communication Skills, Cross-Functional, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Data Recovery, Database Extract Transform and Load (ETL), Disaster Recovery, Documentation, ITIL (IT Infrastructure Library), Identify Issues, Incident Management, Informatica, Linux Operating System, Microsoft Windows Operating System, Microsoft Windows System Administration, Oracle, Oracle Database, Performance Analysis, Performance Tuning/Optimization, Perl Programming Language, Problem Solving Skills, Salesforce.com, Siebel, Software Patches, Systems Administration/Management, Systems Maintenance, Team Player, Unix Operating Systems, Unix Shell Programming, User Interface/Experience (UI/UX), Windows PowerShell

LOCATION

New York Mills, NY(remote)

POSTED

14 days ago

Experience Required:

7+ years of hands-on experience in Siebel CRM Technical System Administration (Windows and Unix environments).
Strong background in CRM system administration, maintenance, and troubleshooting.

Key Responsibilities:

Administer, configure, and maintain Siebel CRM systems across Windows and Unix platforms.
Perform system monitoring, performance tuning, and optimization of Siebel CRM applications.
Collaborate with BI teams on Informatica integration for Siebel data workflows.
Manage user access, security roles, and permissions within Siebel CRM.
Execute system upgrades, patches, and migrations while ensuring minimal downtime.
Troubleshoot and resolve technical issues related to Siebel CRM infrastructure.
Automate repetitive tasks using scripts (Shell, Perl, PowerShell) for system efficiency.
Work closely with developers and business teams to support CRM enhancements.
Maintain system documentation, backup, and disaster recovery plans.

Technical Skills (Must Have):

Siebel CRM Administration (Installation, Configuration, Maintenance)
Windows & Unix/Linux Server Management
Informatica ETL Integration (for BI/data workflows)
Performance Monitoring & Troubleshooting
Scripting (Shell, Perl, PowerShell)
Database Knowledge (Oracle, SQL)

Preferred Skills:

Experience with Siebel Open UI, Workflows, and Business Services.
Knowledge of cloud-based CRM migration (Siebel to Oracle CX, Salesforce, etc.).
Familiarity with ITIL processes (Incident/Change Management).

Soft Skills:

Strong problem-solving and analytical abilities.
Excellent communication and collaboration skills.
Ability to work in a fast-paced, cross-functional environment.

About the Company

Macpower Digital Assets Edge Private Limited

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