Job Description
Description
Top skills:
Schedule: Fully onsite
Key Responsibilities/Requirements
Smartphone Product Specialist
The Product Specialist owns the day-to-day product expertise for a portion of the smartphone portfolio and acts as the bridge between the product team and go-to-market execution. This person translates product specs, roadmap updates, and competitive positioning into materials and training that carriers, retail partners, and internal sales teams actually use. The role sits close to launches, so a large share of the work is cyclical and deadline-driven around announcement and release windows.
Key Responsibilities
The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics, and budget. The business operations specialist usually reports to a project manager or director.
Job Responsibilities
Top skills:
- Data Modeling
- Artificial Intelligence
- Process Improvement
- Korean
Schedule: Fully onsite
Key Responsibilities/Requirements
Smartphone Product Specialist
The Product Specialist owns the day-to-day product expertise for a portion of the smartphone portfolio and acts as the bridge between the product team and go-to-market execution. This person translates product specs, roadmap updates, and competitive positioning into materials and training that carriers, retail partners, and internal sales teams actually use. The role sits close to launches, so a large share of the work is cyclical and deadline-driven around announcement and release windows.
Key Responsibilities
- Build and maintain product training materials, battlecards, and FAQs for carrier/retail sales teams and internal stakeholders.
- Support product launches end-to-end: coordinate specs and messaging across product, marketing, and channel teams;manage launch timelines for specialist-owned deliverables.
- Track competitive device launches and feature changes, and summarize implications for pricing, positioning, and sales messaging.
- Partner with carrier account teams and retail partners to answer technical/product questions and resolve escalations that require product-level knowledge.
- Analyze device telemetry data—including app usage trends, screen-time distribution, feature engagement, and hardware/software interaction behaviors—to build insights and learnings that will shape our GTM strategies.
- Synthesize findings from data into actionable insights and recommendations that feed product strategy, roadmap prioritization, and present them to product management and senior stakeholders.
- Expert in Excel (Pivot Tables, XLOOKUP, Power Query) for managing large sales, inventory, and activation datasets.
- Experience building automated performance dashboards and category health trackers.
- Experience in consumer tech, mobile hardware, or telecom channels.
- Skilled at tracking competitor pricing, specs, and market share.
- Build, update, and manage end-to-end GTM tracking tools capturing retail coverage, partner ranging status, and merchandising readiness across retail and carrier doors.
- Conduct thorough post-mortem reviews on previous device launches to document successes, channel friction points, and operational bottlenecks to guide future launch playbooks.
- Track and reconcile marketing spend, co-op investments, and commercial execution initiatives across each carrier, retail, and direct-to-consumer (D2C) channel.
- Bachelor's degree or equivalent experience in business, marketing, engineering, or a related field.
- 2–5 years of experience in product marketing, product management, or sales enablement, ideally in consumer electronics or telecom.
- Strong working knowledge of smartphone hardware/software fundamentals (chipsets, displays, cameras, OS features) sufficient to explain trade-offs to non-technical audiences.
- Comfortable working against hard launch deadlines and coordinating across multiple teams (product, marketing, channel/carrier).
- Excellent written communication —this role produces a lot of training and briefing material that others rely on verbatim.
- Interest in smartphones and technology is a plus.
The main function of a business operations specialist is to maintain vendor relationships, acting as a business analyst for non-IT projects or filling organizational roles above an administrative level, but below a management level. Other responsibilities may include maintaining all project management processes, including project goals, deadlines, metrics, and budget. The business operations specialist usually reports to a project manager or director.
Job Responsibilities
- Establish and maintain communication services across business units or from the project team to the organization.
- Maintain the storage and retrieval of all project communications data and business metrics.
- Review contracts, cost proposals, and contract supplements.
- Establish and document business processes.
- Set up project and work breakdown structures.
- Track project budgets and expenditures, monitor transaction controls, and costs against budgets.
- Verbal and written communication skills, attention to detail, customer service, and interpersonal skills.
- Ability to work independently and manage one's time.
- Knowledge of business and management principles involved in strategic planning, resource allocation, and production methods.
- Ability to apply accounting and mathematical principles to work as needed.
- Ability to analyze business trends and project future revenues and expenses.
- Previous experience with computer applications, such as Microsoft Word and Excel;Enterprise Application experience a plus.
- Bachelor's degree in business management, economics, finance, accounting, or a relevant field required.
- 2-4 years of experience required.
Numbers & Facts
| Location | Plano, TX |
| Industry | Staffing/Employment Agencies |
| Salary | $35 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.
Skills
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