Social Services Analyst 1(Job Appointment)

Social Services Analyst 1(Job Appointment)

Salary

$2,838.00 - $5,113.00 Monthly

Location

Alexandria, LA

Job Type

Classified

Job Number

227282

Department

Alexandria Housing Authority

Opening Date

10/12/2026

Closing Date

10/18/2026 11:59 PM Central

• Description
• Benefits
• Questions

About this Job

OUR MISSION

We are committed to providing affordable housing, quality of life opportunities, and building safe communities, one family at a time.

OVERVIEW OF THE ROLE

The Social Service Analyst serves as the Family Self-Sufficiency (FSS) Coordinator, helping families participating in housing assistance programs work toward financial stability and economic independence. The position is responsible for recruiting and enrolling participants, developing individualized goals, providing case management, connecting families with community resources, and monitoring progress toward self-sufficiency.

Successful candidates must have strong communication, organizational, problem-solving, and case management skills. The ability to build relationships, motivate participants, maintain accurate records, manage multiple priorities, and work independently is essential. Candidates should also demonstrate compassion, professionalism, accountability, and the ability to work with individuals from diverse backgrounds.

This position offers an opportunity to make a meaningful difference in the lives of families by helping them overcome barriers, increase their income, pursue educational and employment opportunities, and achieve long-term financial independence. It is a rewarding role for someone who enjoys working with people, building community partnerships, and seeing measurable results from their efforts.

Key Competencies for Success

Communicating Effectively-Conveys information clearly, listens actively, and explains concepts in ways that promote understanding and engagement.

Managing Stakeholders-Identifies and engages key partners, maintains productive relationships, resolves issues, and adjusts based on feedback.

Thinking Critically-Analyzes information objectively, identifies patterns, evaluates evidence, and forms well-supported conclusions.

Acting with Ethics and Integrity-Maintains confidentiality, demonstrates honesty, and upholds ethical principles in all interactions.

Adapting to Change-Responds flexibly to evolving circumstances, adjusts priorities, and remains effective during change.

Demonstrating Emotional Intelligence- Recognizes and understands emotions in oneself and others, using this insight to strengthen relationships and resolve conflict.

Driving Results Sets clear goals, remains focused, follows through on commitments, and uses feedback to improve performance.

Minimum Qualifications

Three years of experience in social services; OR

Six years of full-time experience in any field; OR

A bachelors degree.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

• Supervise the daily operations of assigned affordable housing communities to ensure efficient, effective, and compliant property management.

• Provide leadership, coaching, and performance oversight for assigned housing staff, ensuring accountability and adherence to agency policies and procedures.

• Ensure compliance with HUD regulations, LIHTC requirements, Housing Authority policies, Fair Housing laws, and other applicable federal, state, and local regulations.

• Coordinate with maintenance staff to ensure work orders, preventive maintenance, inspections, and unit make-ready are completed timely manner and meet quality standards.

• Collaborate with Housing Choice Voucher staff, Resident Services, contractors, vendors, and community partners to support resident success and efficient operations.

• Support agency initiatives, special projects, audits, and inspections by maintaining organized records and ensuring audit readiness.

Position-Specific Details:

Appointment Type: JOB APPOINTMENT: This job is listed as an appointment that could last up to four years

Career Progression: This position does not participate in a Career Progression Group.

Compensation: The salary offered will be determined based on qualifications and experience.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

How To Apply:

No Civil Service test score or assessment is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

• Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

For further information about this vacancy contact:

Alexandria Housing Authority

employment@alexhousing.org

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave - Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave - State employees receive the following paid holidays each year:

• New Years Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veterans Day,
• Thanksgiving Day and Christmas Day.
• Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
• Teachers Retirement System of Louisiana (www.trsl.org),
• Louisiana School Employees Retirement System (www.lsers.net), among others

01

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

02

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

03

DR: Driving Results - How well do you set goals, stay focused, and follow through-especially when faced with challenges or competing demands?

• I struggle to set direction, miss deadlines, avoid challenges, or resist feedback.
• I set basic goals, make some progress, and accept feedback when supported.
• I set clear goals, stay focused, take ownership of results, and use feedback to improve.
• I set bold goals, lead progress, push through setbacks, and help others learn from challenges.

04

DR: Driving Results - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

05

FE: Fostering Engagement - How well do you build relationships, motivate others, and help people stay connected and involved?

• I struggle to connect with others, adjust my messaging, or respond to feedback in ways that build engagement.
• I build basic rapport and try to motivate others, but I sometimes make missteps or respond to feedback inconsistently.
• I build strong relationships, adapt how I communicate to motivate others, and use feedback to stay engaged.
• I foster a culture of connection, adapt under pressure, and motivate others through trust and insight.

06

FE: Fostering Engagement - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

07

IO: Influencing Others - How well do you shape, guide, or persuade others through your communication and actions?

• I struggle to persuade others, tend to ignore feedback, and rely on rigid or ineffective tactics.
• I share my ideas with some impact and try to adjust based on feedback, but I may miss emotional or strategic cues.
• I communicate clearly and adjust my message for different audiences using feedback and emotional awareness.
• I inspire action through strategic messaging, emotional intelligence, and long-term influence strategies.

08

IO: Influencing Others - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Required Question

Employer State of Louisiana

Address 1201 N 3rd St

Baton Rouge, Louisiana, 70802

Phone (866) 783-5462

Website http://agency.governmentjobs.com/louisiana/default.cfm