Social Services Program Coordinator- Women, Families & Children

Social Services Program Coordinator- Women, Families & Children

Salary

$62,318.07 - $77,897.59 Annually

Location

Austin, TX

Job Type

Full Time

Job Number

27-10968

Department

Sheriff

Opening Date

10/28/2026

Closing Date

11/11/2026 11:59 PM Central

• Description
• Benefits
• Questions

Job Summary

The role of the Social Services Program Coordinator for Women, Children, and Families involves creating and managing programs for incarcerated mothers and parents by utilizing various resources such as psycho-educational process groups, partnerships with community agencies, graduate social work and counseling interns, and volunteers. By working together, this team strives to enhance the well-being of those under our care as well as their families and children. The perfect candidate for this role is someone who possesses a strong drive to empower women, nurture positive parental relationships, and foster strong family ties through compassionate care, advocacy, innovative interventions, and treatment.

Travis County offers a premier Total Rewards Package that includes a highly rated retirement plan, vacation and sick leave, 2 personal holidays, 12 company holidays, longevity pay, tuition reimbursement, medical, dental, and vision, and a free employee health care clinic.

Distinguishing Characteristics:

This is the third in a series of three social services program-related job classifications within the Social Services job family. This classification is responsible for coordinating, participating in, and monitoring the activities and functions of a social services program or programs. This classification is distinguished from a Social Services Manager which has responsibility for an entire work unit. The Social Services Program Coordinator typically coordinates larger and more complex programs than a specialist, senior, or lead staff position. This classification may require a flexible work schedule in order to meet the needs of the department.

Duties and Responsibilities

• Coordinates, supervises, trains, monitors and evaluates program activities and staff. Plans, develops and recommends new or revised programs and goals and objectives. Develops and schedules program work plans, oversees daily operations and coordinates program activities.
• Determines, or assists in determining program priorities.
• valuates program effectiveness to develop improved methods. Devises evaluation methodology and coordinates implementation. Analyzes results and recommends or takes appropriate action.
• May prepare or assist in preparing proposals for funding or funding continuation.
• Serves as technical consultant for program and related policy and provides technical and problem-solving assistance on program services. Participates in providing program services to clients.
• Analyzes and reviews analysis of program and program policy issues.
• Prepares periodic reports and statistical reports on program activities and program progress.
• Serves as liaison with, and resource for community outreach and advocacy groups, service providers and others. Coordinates, improves and stimulates interest in the program and recruits program participants.
• Plans, develops and conducts program-related educational sessions and training. Speaks to community and other groups.
• Performs other job-related duties as assigned.

Minimum Requirements

Education and Experience:

Bachelors degree in Social or Behavioral Sciences or a directly related field AND five (5) years experience in social services or a directly related field, including experience coordinating a program;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Dependent on department or division employed, the following certifications may be required:

Licenses, Registrations, Certifications, or Special Requirements:

At least one of the following:

• Licensed Clinical Social Worker (LCSW) or

• Licensed Master Social Worker (LMSW) or

• Licensed Professional Counselor (LPC) or

• Licensed Professional Counselor Associate (LPC-A)

Valid Texas Drivers License.

Applicants are required to attach a resume with the online application.

Preferred:

Masters degree in Social or Behavioral Sciences or a directly related field.

Experience in public speaking.

Bilingual in English and Spanish

Experience in parenting, family support, and womens issues.

Experience with substance use education and treatment.

Knowledge, Skills, and Abilities:

Knowledge of:

• Supervisory principles, practices and techniques.
• Program coordination and oversight techniques.
• Policies, practices and procedures within area of assignment.
• Federal, State and Local program laws and requirements.
• Social service providers, professional associations, and community organizations.
• Trauma informed principles and practices.
• Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
• May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.

Skill in:

• Program planning, development, monitoring and evaluation.
• Conducting education and training sessions and public speaking presentations.
• Referring to appropriate social services providers, organizations and programs.
• Developing community relationships in alignment with program goals.
• Strategic thinking, problem-solving and decision-making.
• Listening and reflecting emotions and meaning.
• Training others on processes and effective communication skills.
• Monitoring and recommending program expenditures.
• Both verbal and written communication.

Ability to:

• Establish and reinforce professional boundaries.
• Maintain and promote confidentiality as a key tenet
• Coordinate, supervise and evaluate program volunteers and activities.
• Analyze, research and evaluate findings.
• Prepare administrative and statistical reports.
• Serve as technical consultant and liaison.
• Work with staff and volunteers to facilitate access to social services programs and resources.
• Work independently.
• Manage time well and meet timelines and deadlines.
• Communicate effectively.
• Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies, other County employees and officials, community organizations, service providers and the general public.

Work Environment & Other Information

Physical requirements include the ability to lift/carry up to 25 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination, and manual dexterity necessary to operate a computer and office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, driving, client/customer contact, and squatting to perform the essential functions.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions, and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

Work Hours: 8:00 AM to 5:00 PM; Monday through Friday. May require responding to occasional calls or working some nights, weekends, and/or holidays in response to critical/high stress incidents or depending on agency needs.

Department: Sheriff

Location: Austin, TX

Drug Test Required

Criminal, Credit, Driving, Education, and Employment Background Check Required.

Benefits

Employment at Travis County comes with a full array of benefits. We offer comprehensive health insurance, a no-cost, on-site Health and Wellness clinic, longevity pay, paid vacations, sick time and personal holidays, not to mention an industry competitive salary structure and a friendly, stable work environment.

FY2027 Travis County Benefit Guide

In this valuable Travis County Benefits Guide you will find benefit summaries, eligibility requirements, costs, contact numbers and addresses as well as other general information on the benefits available to Travis County Employees and Retirees.

Credit Union

Employees may join the Travis County Credit Union which offers low-interest loans, savings plans through payroll deduction, safe deposit boxes and other benefits.

Deferred Compensation

Employees may enroll in a tax- free sheltered investment plan through payroll deduction.

Direct Deposit

Employees may sign up for direct bank deposit.

Employee Assistance Program

Travis County provides a confidential counseling and referral service free of charge to county employees and their family.

Employee Organizations

Membership in the American Federation of State, County, and Municipal Employees Union is available through payroll deduction.

Employee Health & Wellness Clinic

Employees may access the clinic for a variety of wellness program and health care services with no co-pay, no deductible and no co-insurance costs.

Holidays

An average of eleven paid holidays are designated by the Travis County Commissioners Court at the beginning of each fiscal year.

Insurance

Employees may select from four plans: an Exclusive Physician Organization (EPO), Choice Plus Preferred Physician Organization (PPO), Consumer Choice or a High Deductible Health Plan (HDHP) with a Health Savings Account (HSA). All four options include a Pharmacy Plan. Travis County's current policy is to pay 100% of the employee's health insurance premium for the Consumer Choice and HDHP. Employees will pay a premium for both the EPO and PPO. Other insurance benefits include $50,000 Basic Life and AD&D paid by the County.

The following benefits are employee paid:

• Dental
• Vision
• Supplemental Life, AD&D
• Dependent Life
• Short Term Disability
• Long Term Disability
• Long Term Care

New employees are covered on the first day of the month following 28 calendar days of employment.

Longevity

Longevity pay is paid for each year completed after three years of continuous service. Peace Officers in a law enforcement activity, whose job requires state peace officer certification, receive pay after one year of certification.

On the regular payday on or after the employees fourth and subsequent adjusted service dates, he or she receives a single payment for the previous year.

Parking

A limited number of assigned parking spaces are available to employees in the Courthouse Complex.

Personal Holidays

Regular, full-time employees are eligible for up to three paid personal holidays each calendar year. Part-time employees shall be granted personal holidays on a prorated basis. New employees earn personal holidays for the calendar year in which he/she begins employment, based on the month in which employment begins:

January - March

3 personal holidays

April - June

2 personal holidays

July - September

1 personal holiday

October - December

None

New employees are eligible to take personal holidays after 90 days of employment.

Retirement

Travis County is a member of the Texas County & District Retirement System with mandatory participation by certain classes of employees. Seven percent (7%) of the gross salary is deducted each pay period. An employee is fully vested after eight years of service. Benefits are prorated for part-time employees.

Sick Leave

Regular employees earn sick leave at a rate of eight hours per month with unlimited accrual during employment. Part-time employees earn sick leave on a pro-rated basis.

Parental Leave

Each Full-time Paid Parental Leave Eligible (PPL) Employee is entitled to a total of 320 hours of Paid Parental Leave in a 12 month period. Paid Parental Leave for Part-time PPL Eligible Employees is prorated based on the number of hours that they are regularly scheduled to work.

Tuition Refund

Certain classes of full-time employees may receive reimbursement for fees associated with pre-approved, job related course work completed satisfactorily.

Vacation

Based on years of county service, regular, full-time employees earn vacation time at the following rates:

0 to 5 years

4.0 hours per pay period

6 to 10 years

4.5 hours per pay period

11 to 15 years

5.0 hours per pay period

16 to 20 years

5.5 hours per pay period

21 plus years

6.0 hours per pay period

Part-time employees earn vacation leave on a pro-rated basis.

Workers Compensation

The county provides all employees workers compensation coverage with benefits in accordance with state statute, if the employee sustains an injury out of, or in the course of work.

01

How many years of experience do you have working with or for a Law Enforcement or Corrections agency (or individuals)?

• None
• Less than 1 year
• 1 to 2 years
• 3 to 4 years
• 4 years or more

02

Tell us about any experience you have coordinating female programming in a correctional environment. If you have no experience within this type of programming, tell us how your previous experience has prepared you to do so.

03

Tell us about any experience you have utilizing peer volunteers to achieve program goals.

04

Why is a trauma informed approach necessary for implementing programming in a law enforcement/correctional setting?

05

A detailed resume is required for the applications to be considered. Have you attached your resume to the online application?

• Yes
• No

Required Question

Employer Travis County

Address 700 Lavaca Street

Austin, Texas, 78701

Website https://www.traviscountytx.gov/human-resources/jobs