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Sr. Business Developer -- Community & Influencer Growth, Amazon Shipping

Amazon.com Inc
  • Bellevue, WA
    9 days ago

    Job Description

    Amazon Shipping is building a high-growth business designed to transform how the world thinks about logistics. We're rapidly expanding our shipping and delivery services to brands and merchants across the U.S., and we're looking for entrepreneurial Business Development leaders who can help customers meet rising end-customer expectations in an increasingly competitive landscape.

    As a Sr. Business Developer on our Unmanaged/SMB team, you will own SMB mindshare where SMBs already gather. You"ll build the influencer and community strategy that accelerates top-of-funnel growth for Amazon Shipping -- earning authentic presence in the seller communities, creator channels, and events where merchants make shipping decisions, and converting that presence into measurable registration starts at a scale no one-to-one sales motion can match.

    Key job responsibilities

    • Own the influencer strategy -- identify, engage, and launch relationships with the creators SMB merchants trust (e-commerce, logistics, and small-business creators across YouTube, TikTok, LinkedIn, podcasts, and newsletters), with measurable attribution from content to registration starts and first shipment.
    • Own the community presence -- build an authentic, trusted Amazon Shipping presence across seller communities (Reddit, Facebook seller groups, Discord servers, and industry forums): define rules of engagement, show up credibly in merchant conversations, and create community programs that position Amazon Shipping as the obvious choice for growing merchants.
    • Design and run SMB events -- build the SMB-specific event strategy (which events, what presence, who attends) and the playbook that converts event engagement into registrations, while representing SMB in broader Amazon Shipping event programs.
    • Drive programmatic acquisition -- move beyond 1:1 selling by building community- and influencer-led channels that bring cohorts of hundreds or thousands of SMBs into the self-service funnel simultaneously, multiplying through the team"s conversion engine.
    • Serve as the voice of the community -- translate community sentiment, creator feedback, and merchant friction signals into clear inputs for Product, Tech, and Operations to improve the self-service experience.
    • Define and own growth metrics -- set channel OKRs (community- and influencer-sourced registration starts, conversion, cost per acquisition, time-to-first-shipment), track rigorously, and iterate to maximize ROI.
    • Coordinate across partnership scope -- work closely with the central Amazon Shipping Partnerships team where community and creator plays overlap platform-level deals, owning the SMB lens on shared opportunities.
    • Own your domain end-to-end -- operate as the subject matter expert for your channel, define BD strategy that complements the product strategy, and deliver results through scalable mechanisms rather than one-off effort.
    • Think big and innovate -- identify emerging communities, creator ecosystems, and non-obvious channels that unlock new SMB segments for Amazon Shipping.

    A day in the life

    You are a community builder and channel innovator who thrives on authentic reach. You spend your time identifying which creators and communities influence the next 10,000 merchants, designing engagement programs, showing up credibly in seller conversations, and measuring what converts. You"re equally comfortable briefing an influencer on a campaign as you are in the data, analyzing which channels drive the best activation rates. You operate with startup speed in a big-company environment -- every program you build should reach thousands of merchants, not one.

    About the team

    Amazon Shipping is a fast-growing startup within Amazon building the next generation of logistics services for external brands and merchants. We"ve externalized Amazon"s world-class delivery network and are now scaling it rapidly. Our Unmanaged/SMB team owns the self-service segment -- thousands of small and mid-size merchants who ship with us without dedicated account management. We"re looking for builders who can create the programs that make this segment grow 10x.

    Numbers & Facts

    LocationBellevue, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

    Skills

    • Business Developmentunmatched
    • Business Growthunmatched
    • Campaignsunmatched
    • Community Programsunmatched
    • Customer Support/Serviceunmatched
    • Data Analysisunmatched
    • Ecosystemsunmatched
    • Entrepreneurshipunmatched
    • Event Strategy Developmentunmatched
    • Facebookunmatched
    • LinkedInunmatched
    • Logisticsunmatched
    • Metricsunmatched
    • Newsletterunmatched
    • Operational Improvementunmatched
    • Podcastingunmatched
    • Presentation/Verbal Skillsunmatched
    • Product Strategyunmatched
    • Return on Investment (ROI)unmatched
    • Salesunmatched
    • Sales Managementunmatched
    • Small Businessunmatched
    • Startupunmatched
    • Technical Operationsunmatched
    • YouTubeunmatched
    • eCommerceunmatched

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