Sr. Business Operation Specialist

Company Description

Micas Networks is an open networking company focused on accelerating data delivery for enterprise data centers, cloud providers, and hyperscalers. Our portfolio of open networking products, including bare-metal switches, supports multiple operating systems such as SONiC. We also offer data center switch development services and custom solutions, backed by deep R&D, engineering, supply chain, and manufacturing expertise.

Our mission is to accelerate our customers' adoption of disaggregated, AI-enabling networks. We are committed to innovation, customer focus, and operational excellence, and we partner with world-class ecosystem players and open-source communities to deliver leading-edge, cost-effective solutions.

Job Description

Micas Networks is seeking a self-driven Sr. Business Operation Specialist to help continue building and running the systems, data, and processes behind our marketing, sales, and customer fulfillment operations.

This role will own Salesforce funnels, partner closely with the Inbound Sales team, support integrated B2B campaigns, web and keep our sales and marketing database accurate and actionable. Because we are a lean, fast-moving team, this is a hybrid role that also includes program-managing stock and inventory, using day-to-day market and pipeline insight to keep supply aligned with demand. The ideal candidate thrives in a startup environment, figures things out independently, and delivers results with a focused budget and tool stack. Experience in IT hardware industry would be a plus.

This position will work closely with Sales, Marketing, Business Development, and Operations to drive pipeline growth and operational efficiency.

This is a full-time, in-office, senior level individual contributor position based in San Jose.

Key Responsibilities

1. Marketing Operations & Automation

Own day-to-day configuration, troubleshooting, and support for optimization of HubSpot, our marketing automation platform.

Build and maintain workflows, lifecycle stages, and event-based automation supporting inbound and product-led growth.

Design and build end-to-end ecosystem funnels across HubSpot and Salesforce, from first touch to closed revenue.

2. Inbound Sales Partnership & Lead Management

Act as the primary marketing operations partner to the Inbound Sales team, ensuring high-quality handoffs.

Own lead and product-qualified lead (PQL) scoring models and routing logic to ensure fast, accurate delivery to the right sales teams.

Monitor inbound funnel performance and identify opportunities to improve volume, quality, speed, and efficiency.

3. Integrated Campaigns & Demand Generation

Support the planning, building, and launch of integrated B2B marketing campaigns across channels.

Implement multi-touch attribution and campaign reporting to measure what drives pipeline and revenue.

Support audience creation, segmentation, and funnel experimentation to improve conversion from first touch to sales-ready demand and assist with broader marketing initiatives as needed.

4. Data Management & Insights

Analyze data sets to identify gaps, wins, and trends, and translate findings into clear recommendations.

Build dashboards and reports that give leadership visibility into funnel health and business performance.

5. Inventory & Supply Planning

Program-manage stock and inventory, keeping supply aligned with sales pipeline and marketing demand.

Use pipeline, campaign and customer insights to inform demand forecasts and inventory decisions.

Partner with Operations, Sales, and supply chain stakeholders to resolve issues and continuously improve planning processes.

Qualifications

Bachelor's degree (BS/BA) in Marketing, Business, Information Systems, or a related field, with 6+ years of experience in marketing operations, sales operation, revenue operations, or a similar B2B role.

Salesforce certification preferred, plus hands-on experience with HubSpot, including building funnels, campaigns, workflows, automations, lead scoring, and routing. A strong understanding of B2B demand generation fundamentals, integrated campaigns, and multi-touch attribution and measurement.

Proven experience maintaining large CRM databases and turning complex data into actionable insights is highly desirable. Experience with inventory, forecasting, or supply planning is a strong plus, as is familiarity with product-led growth, SQL, or BI tools.

The ideal candidate is highly self-sufficient, inquisitive, and resourceful. Someone who loves solving problems takes full ownership and can deliver strong results without a large budget or an extensive tool stack.

What Success Looks Like

100% of inbound leads are scored and routed to the right sales owners then track the progress

HubSpot, Web and Salesforce are fully integrated, with clean, trusted data and clear lifecycle stages from first touch to closed revenue.

Multi-touch attribution reporting shows which campaigns and channels drive pipeline, and leadership uses it to make decisions.

Measurable improvement in lead-to-opportunity conversion and speed-to-lead within the first [6–12 months].

Inventory levels stay aligned with demand forecasts, reducing stockouts and excess stock.

Why Join Micas Networks

This role offers the chance to build the operational backbone of one of the hottest startups in AI networking and open infrastructure. You'll have real ownership from day one, high visibility with leadership, and direct impact on how the company grows. You'll work alongside an exceptional, driven team in a fast-paced, entrepreneurial environment, with plenty of room to expand your scope and grow your career meaningfully.