Sr. Coordinator, AP Operations - Merch Pay

8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238

CarMax, the way your career should be!

Job Title

Senior Coordinator, Accounts Payable - Operations

About this job

CarMax is seeking a Senior Coordinator in Accounts Payable at our Home Office in Richmond, Virginia. The Senior Coordinator position is responsible for supporting the team with general ledger management activities related to researching escalated or complex open items. With limited guidance, this role is responsible for the daily analysis of outstanding liabilities to determine the appropriate next steps. Daily, this position will need to blend both successful execution of their own deliverables as well as ensuring critical functions performed by other Accounts Payable team members and internal business partners are completed both accurately & timely. Additionally, this position is responsible for month-end accounting duties such as journal entries, account reconciliations, and business area specific reporting.

What you will do - Essential Responsibilities

• Drive day-to-day procure to pay process execution including analyzing and resolving complex exceptions.
• Provide the team with guidance on how to resolve outstanding liabilities. Help facilitate the resolution of complex variances and open items as well as identify root causes or trends that need to be addressed.
• Perform weekly trend analysis as needed or requested by leveraging established key performance indicators (KPIs) to make recommendations to Accounting Leadership for workload balancing with respect to specific business areas/general ledger accounts.
• Perform a variety of accounting functions, including recording expenses, reconciling general ledger accounts, and preparing journal vouchers monthly.
• Adhere to state, federal, and local laws as well as various regulations, company policies and SOX Controls regarding account management as well as business area specific processes.
• Communicate sensitive and complex information to customers, internal teams, and external partners.
• Serve as a point-of-contact to resolve questions for internal customers including team members, other internal departments, CarMax store associates, as well as external partners.
• Initiate process improvements based on root cause analysis to enhance and accelerate the funding and/or refund processes to mitigate compliance risk.
• Represent the team as needed or requested to support cross-functional projects or initiatives. Communicate updates to the team and Accounting Leadership.

Qualifications and Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Engage with customers to actively understand needs and deliver on customer commitments.
• Proven self-starter capable of delivering exceptional results focus, problem solving skills and attention to detail with minimal direct supervision.
• Communicate complex messages both written and verbally to a wide variety of audiences both internal & external as well as through varying communication channels - e.g., phone, system update, email, and/or letter.
• Ability to provide "win-win" solutions while resolving escalated issues in a professional manner that is also timely and positive.
• Build and maintain relationships with internal and external business partners.
• Thinks logically, quickly as needed, applying past experiences and available resources, to form a thought process that is tailored to the situation; knowing when to partner with Accounting Leadership.
• Ability and willingness to adapt to change.
• Must be able to sit onsite, as requested, at CarMax's Home Office in Richmond, Virginia.

Education and/or Experience

• High school diploma or equivalent required; Bachelor's degree in business a plus
• 3+ years of business-related experience required, including 2+ years account reconciliation experience and managing accounts receivable or accounts payable highly preferred
• Strong accounting skills including general knowledge of generally accepted accounting principles (GAAP) highly desirable
• Experience in Cloud ERP solutions (e.g., Oracle) a plus
• Intermediate level of Microsoft Excel required (e.g., Filtering, VLOOKUP, Subtotals, Shortcuts, Pivot tables)
• Proficient in Microsoft Word, PowerPoint, Teams, Outlook required

About CarMax

CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.

Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For.

CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.

The annual salary for this position is:

$48,100.00 - $67,300.00

May be eligible for bonus and equity.

Benefits:

Except as otherwise required by state law, CarMax Associates are entitled to the following paid sick, vacation, and holiday time.

Associates that are considered full-time hourly or commission/incentive eligible:

• To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
• For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.

Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.

For more details about benefits, please visit our CarMax Benefits website.

Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.