Sr. Financial Analyst, Customer Experience & Business Trends

Amazon is seeking an experienced Sr. Financial Analyst based in Seattle, WA. This team focuses on improving customer experience at Amazon globally.

The Sr. Financial Analyst will own end-to-end financial reporting and analysis for a global team, operating with a hands-on, entrepreneurial mindset. This role is responsible for streamlining operational accounting and financial reporting processes while leveraging financial modeling expertise to drive high-impact projects. They will provide analytical support for key business decisions and participate in strategic planning. They will prepare key metrics and weekly, monthly, quarterly finance reporting as well as support processes for analyzing performance to understand business variations.

This role will be a good fit if you:

• Thrive in ambiguous, fast-paced environments and naturally gravitate toward building structure where none exists
• Get energized by rolling up your sleeves - you"re equally comfortable building a financial model from scratch as you are reconciling accounts at month-end
• Have a bias for action and a track record of identifying inefficiencies in reporting or accounting processes and driving improvements without being asked
• Can translate complex financial data into clear, concise narratives that enable non-finance stakeholders to make informed decisions
• Are comfortable operating across multiple geographies and navigating the complexity of a global finance function (e.g., multi-entity consolidation, indirect tax, statutory requirements)
• Approach your work with intellectual curiosity - you don"t just report the numbers, you dig into the "why" behind business variances and proactively surface insights
• Excel at managing competing priorities and can seamlessly shift between operational accounting tasks and strategic analytical projects
• Have an ownership mentality - you treat the financial reporting function as your business and hold yourself accountable for accuracy, timeliness, and continuous improvement

Key job responsibilities

• Own the day-to-day management of financial accounts across a global organization, ensuring accuracy, timeliness, and compliance
• Prepare and deliver key metrics and finance reporting on a weekly, monthly, and quarterly cadence
• Support indirect tax compliance and annual audit processes
• Identify and implement opportunities to streamline operational accounting and financial reporting workflows
• Develop scalable processes and controls that support growth and reduce manual effort
• Drive standardization and automation to improve reporting efficiency and data integrity
• Build and maintain financial models that inform key business decisions and support strategic planning
• Lead analytical projects that translate complex financial data into actionable insights for stakeholders
• Analyze business performance to identify trends, variances, and root causes, and present findings with clear recommendations