We’re looking for a Senior Project Manager to lead our Commercial Operations Project Management team and take ownership of our most complex, high-visibility projects. In this role, you’ll manage and develop a team of Project Managers while personally overseeing the portfolio of large-impact jobs — knowing where every major project stands, keeping work on schedule and on budget, and bringing the right people together the moment something starts to slip.
Our largest projects span multiple teams, including Customer Experience, Application Engineering, Channel Account Partners, and Credit Analysis. You won’t manage those teams directly, so success in this role comes from influence, clear communication, and raising risks early — before they become delivery problems.
WHAT YOU’LL DO
Lead and Develop the PM Team
- Hire, coach, and develop a team of Project Managers, and manage team performance in partnership with leadership and HR.
- Assign projects and balance workloads so every large-impact job is well-resourced and has a clear owner.
- Establish a consistent project management methodology, templates, and reporting cadence across the team.
- Build bench strength through training, cross-training, and support for PMP certification.
Own the Large-Impact Project Portfolio
- Maintain hands-on visibility into our largest and most complex jobs, including projects that:
- Require coordination across multiple functional teams
- Carry significant revenue or margin impact
- Serve Data Center, Education (K-12 and higher ed), or Healthcare customers, where schedule, compliance, and reputational stakes are high
- Confirm that scope and requirements are documented, schedules and milestones are realistic, and every dependency has a named owner.
- Track budget, schedule, and resources on an ongoing basis, and step in quickly — reassigning resources, resequencing work, or convening stakeholders — when a project is at risk.
Drive Cross-Functional Coordination
- Serve as the primary point of contact for status on large-impact projects across partner teams.
- Identify risks and blockers early and escalate them to the right leader with a clear ask and a recommended path forward.
- Run recurring cross-functional status meetings and maintain a shared, transparent view of at-risk projects.
Report with Clarity
- Own consolidated status reporting for large-impact projects, leading with key metrics (schedule variance, budget variance, open risks) and supporting with concise narrative.
- Prepare executive-ready updates that are accurate and stand on their own.
- Proactively flag projects with customer or leadership visibility risk so there are no surprises.
HOW SUCCESS IS MEASURED
- Delivery: Large impact projects delivered on schedule and within budget, with minimal customer credits or concessions.
- Team: A high-performing engaged PM team that is meeting utilization targets and growing through training and certification.
- Collaboration: Risks surfaced and escalated quickly, and strong working relationships with partner teams.
- Visibility: Timely, accurate reporting that leadership and customers can trust.
WHAT WE LOOK FOR
Required
- Bachelor’s degree in Business, Engineering, Construction Management, or a related field, or an equivalent combination of education and experience.
- 8+ years of project management experience leading complex, multi-stakeholder projects.
- 3+ years of direct people-management experience formally managing a team of Project Managers.
- Project Management Professional (PMP) certification.
- Proven ability to lead through influence and build credibility with teams you don’t directly manage.
- Strong written and verbal communication skills, including presenting to senior leadership and customers.
- Excellent organizational skills and the ability to prioritize across multiple concurrent projects and make sound trade-offs under pressure.
- Proficiency with project management and scheduling tools (e.g., MS Project, Smartsheet) and Microsoft Office.
- Experience delivering projects in Data Center, Education, or Healthcare markets preferred.
- Experience with CRM/ERP systems used to track orders and project status preferred.
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS
- Primarily office-based at our Grandview, MO headquarters, with regular computer, phone, video, and in-person communication.
- Up to 20% travel for customer, job-site, and team visits.
- Occasional job-site visits may require standing, walking, and following site-specific safety requirements.
- Occasional additional hours may be needed to support active projects.
#LI-DV1