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Handle minor guest issues with a service-first attitude; escalate as needed to the Banquet & Event Manager. Provide clear direction and support to servers, bartenders, and setup crew.

Benefits: <ul><li>Competitive salary</li><li>Employee discounts</li><li>Free food & snacks</li><li>Opportunity for advancement</li><li>Training & development</li><li>Wellness resources</li></ul> 

    General Responsibilities: <ul><li>Assist in the setup, execution, and breakdown of banquet events. </li><li>Serve as the on-the-floor point of contact for banquet staff during events. </li><li>Ensure all event spaces are prepared according to Banquet Event Orders (BEOs). </li><li>Provide clear direction and support to servers, bartenders, and setup crew. </li><li>Monitor event timelines and communicate any delays or changes to relevant staff. </li><li>Greet and interact with guests in a courteous, professional manner. </li><li>Ensure high standards of cleanliness and presentation throughout the event. </li><li>Support with A/V setup as needed (microphones, projectors, etc.). </li><li>Handle minor guest issues with a service-first attitude; escalate as needed to the Banquet & Event Manager. </li><li>Coordinate end-of-event duties such as clearing, resetting, and basic reporting. </li></ul>Qualifications: Education: <ul><li>High school diploma or equivalent required. </li><li>Hospitality coursework or certifications a plus. </li></ul>Certifications: <ul><li>TIPS Certification preferred (or willingness to obtain). </li><li>CPR & First Aid helpful, but not required. </li></ul>Skills & Competencies: <ul><li>Friendly, professional demeanor with strong communication skills. </li><li>Team leadership and delegation abilities. </li><li>Detail-oriented and organized under pressure. </li><li>Basic familiarity with A/V equipment (training provided). </li><li>Ability to read and follow BEOs and event timelines. </li><li>Tech-savvy enough to use tools like Google Docs and Sheets. </li></ul>Experience: <ul><li>1+ year experience in banquets, catering, or restaurant service required. </li><li>Prior lead server or team lead experience preferred. </li></ul>Supervisory Responsibilities: <ul><li>Lead banquet service staff on the floor during events. </li><li>Assist with training new team members. </li><li>Provide feedback to Banquet Manager on staff performance and guest feedback. </li></ul>Physical Requirements: <ul><li>Must be able to lift/carry up to 25 lbs. frequently and up to 50 lbs. occasionally. </li><li>Long periods of standing and walking. </li><li>Ability to bend, kneel, reach, and perform physical tasks during event setup and breakdown. </li><li>Clear vision and hearing for communication and service execution. </li></ul>Working Conditions: <ul><li>Fast-paced, guest-facing environment. </li><li>Indoor and outdoor event settings. </li><li>Flexible availability required, including evenings, weekends, and holidays. </li></ul>

So Hospitality Group

Banquet Captain

Audiovisual

Banquet Services

Bartending

BeOS Operating System

CPR Certification

Catering Services

Communication Skills

Detail Oriented

Event Management

First Aid

Google Apps

High School Diploma

Leadership

Lift/Move 25 Pounds

Organizational Skills

Restaurant

Team Lead/Manager

Training/Teaching

Join an amazing team of individuals at the Missouri Athletic Club in Saint Louis, one of the top private clubs in the United States. - Communicate effectively with clients, vendors, and staff to ensure exceptional service and resolve any guest concerns promptly.

Banquet CaptainMISSOURI ATHLETIC CLUB - DOWNTOWN JOB OVERVIEWJoin an amazing team of individuals at the Missouri Athletic Club in Saint Louis, one of the top private clubs in the United States. The MAC has been thriving since 1903 and remains committed to the vision of the original founders: "to be the foremost private club in St. Louis known for attracting exceptional people and enriching lives for generations." We are seeking a highly motivated and service-focused Banquet Captain. This position will be full time.RESPONSIBILITIES - Oversee banquet event setup, service, and breakdown, ensuring all details align with BEOs, Club standards, and guest expectations.- Supervise and train staff on service procedures, product knowledge, and safety policies while maintaining a professional, team-oriented environment.- Communicate effectively with clients, vendors, and staff to ensure exceptional service and resolve any guest concerns promptly.- Manage administrative tasks including scheduling, payroll, performance evaluations, and inventory control.- Ensure compliance with health, safety, and sanitation standards while maintaining proper stock of supplies and equipment.- Participate in event planning, proposal creation, and site tours to support sales and client satisfaction.- Maintain visibility during events to support staff and ensure a seamless guest experience. REQUIREMENTS- Excellent guest service skills.- Leadership experience.- At least two years of serving experience.

Missouri Athletic Club

Administrative Skills

Apple Macs

Customer Satisfaction

Inventory Management

Maintain Compliance

People Management

Performance Analysis

Performance Reviews

Product Safety

Proposal Writing

Safety Compliance

Safety Standards

Sales Support

Sanitation

Staff Training

Team Player

IRecruitee

Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

HOUR

Oak View Group:
Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

Position Summary:
The Banquet Captain coordinates and oversees the entire banquet function to ensure proper execution and guest satisfaction. This role pays an hourly rate of $22.00-$24.00 Benefits for Full-Time roles: Health, dental, and vision insurance; 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays) This position will remain open until August 7, 2026

About the Venue:
The St. Charles Convention Center is the finest full-service convention center in the Greater St. Louis metropolitan area. Containing over 154,000 square feet of flexible meeting space, including 83,000 square feet of exhibit space, the SCCC is the perfect place for events up to 3,000 attendees. Located mere minutes away from St. Louis Lambert International Airport, the St. Charles Convention Center is surrounded by multiple hotels, Historic Main Street, and the Streets of St. Charles, giving versatility to your commute and experience at St. Charles Convention Center. St. Charles Convention Center's parent company Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Responsibilities:
<ul><li>Reviews assigned banquet staff functions and banquet menus prior to the scheduled event.</li><li>Conducts pre-banquet meetings with staff to ensure appearance and hygiene standards are being met, assign stations and partners, and review banquet event orders.</li><li> Communicates with the Executive Chef / Kitchen Manager or event coordinator to ensure that all details have been planned for and met. </li><li>Ensures that changes and further instructions are made in a timely manner.</li><li> Ensures that appropriate quantities of china, glassware, silverware, linens, and other items are available for upcoming events. </li><li>Secure requisitions for those items not available in inventory.</li><li> Checks room setup prior to the event and meets with Executive Chef to confirm quantities of food items and timing of food leaving the kitchen.</li><li> Ensures proper handling of all equipment (i.e., china, glassware, silverware, linen, and props) and their proper storage after use.</li><li> Conducts random audits during functions to evaluate food and service. </li><li>Ensures that food is served at an appropriate temperature, food is placed properly on the table, sufficient food is available, and upsell opportunities are met.</li><li> Regularly reviews the banquet schedule for changes, calendar of events, and special events.</li><li> Incorporates safe work practices in job performance.</li><li> Regular and reliable attendance.</li><li> Performs other duties as required. </li></ul>

Qualifications:
<ul><li>High school diploma or general education degree (GED)</li><li>6 months of related experience and/or training, or an equivalent combination of education and experience.</li><li>Strong communication skills required.</li><li>Previous experience in a banquet service role is a plus.</li><li>Must meet state age requirements for handling alcoholic beverages.</li></ul>

Strengthened by our Differences. United to Make a Difference:
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer:
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

Captain Jobs in Saint Louis, MO

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Captain Jobs in Saint Louis, MO

Banquet Captain So Hospitality Group

Banquet Captain Missouri Athletic Club

Banquet Captain | Full-Time | St. Charles Convention Center Oak View Group

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